Healthcare · Support
Dischem HR Contact Details
All Healthcare contactsComplaints & escalation
To contact Dischem HR, call +27 10 589 2200 (Head office switchboard) or 0860 347 243 (Customer Careline), or email careline@dischem.co.za (Customer care email).
Dis-Chem does not publish a dedicated HR number, so call the head office switchboard on +27 10 589 2200 and ask for Human Resources, or apply for jobs through the careers portal at dischem.simplify.hr. Dis-Chem Pharmacies Limited is a JSE-listed pharmacy retail group with its head office at 23 Stag Road, Glen Austin, Midrand.
This page covers HR and job enquiries only. For stores, orders and customer care, see the main Dis-Chem contact details page.
Dis-Chem HR contact details at a glance
| Route | Details |
|---|---|
| Head office switchboard (ask for Human Resources) | +27 10 589 2200 |
| Careers portal (vacancies and CV submission) | dischem.simplify.hr |
| Head office address | 23 Stag Road, Glen Austin, Midrand, 1682, Gauteng |
| Customer Careline (not HR) | 0860 347 243 |
| Customer care email (not HR) | careline@dischem.co.za |
Official Dis-Chem HR route
Neither dischem.co.za nor dischemgroup.com lists an HR phone line or HR email address. Dis-Chem’s HR routes are:
- Job seekers: the careers portal at dischem.simplify.hr, linked from the “Careers” link in the dischem.co.za footer. This is where you view vacancies and submit a CV.
- Employees and other HR matters: the head office switchboard on +27 10 589 2200. Ask to be put through to Human Resources.
Be careful with HR numbers you find on other websites. We could not find them on any official Dis-Chem page, and at best they are store numbers. The Careline, 0860 347 243, and careline@dischem.co.za are for customer care, not HR.
What you need before contacting Dis-Chem HR
- For a job application: an up-to-date CV ready to upload on the careers portal.
- For an employee query: your details as an employee and a short summary of the matter, so the switchboard can route your call to Human Resources.
Dis-Chem was founded in 1978 with one store in Mondeor. It says it employs over 18 500 full-time and part-time employees, operates in South Africa, Botswana and Namibia, and runs a dispensary in all its stores.
Step-by-step contact process
- Job seekers: open the careers portal at dischem.simplify.hr and choose View Vacancies or Submit CV.
- Employees or other HR matters: call head office on +27 10 589 2200 and ask for Human Resources.
- Customer complaints are not HR matters: use the Careline on 0860 347 243 or the enquiry form on dischem.co.za/contact-us.
Escalation route
Dis-Chem does not publish a separate HR escalation line. Write to head office at 23 Stag Road, Glen Austin, Midrand, 1682, or call +27 10 589 2200 again and keep a note of who you spoke to. For the record, Dis-Chem Pharmacies Limited’s company registration number is 2005/009766/06 and its JSE code is DCP.
For other pharmacies and health employers, browse the healthcare hub or the healthcare directory C to D listings.
Frequently asked questions
What is the Dis-Chem HR contact number?
Dis-Chem does not publish a direct HR number. Call head office on +27 10 589 2200 and ask for Human Resources.
Is there a Dis-Chem HR email address?
No HR email is published. Job applications go through the careers portal at dischem.simplify.hr.
How do I send my CV to Dis-Chem?
Open dischem.simplify.hr and choose Submit CV, or View Vacancies to apply for a specific job.
Can the Dis-Chem Careline help with HR?
No. The Careline, 0860 347 243, is for customer care. HR matters go through head office.
Sources
- Dis-Chem Group, Head office: dischemgroup.com/head-office/, read 2026-09-26
- Dis-Chem, Contact us: dischem.co.za/contact-us, read 2026-09-26
- Dis-Chem careers portal: dischem.simplify.hr/, read 2026-09-26