Insurance & Medical Aid · Contact details
Auto and General Business Insurance Contact Details
The Auto and General Business Insurance line is 0861 33 38 77, and business emergency assistance is on 0860 83 84 85. Auto and General Insurance Company Ltd, part of Telesure Investment Holdings, runs a Business Insurance range with its own phone lines, separate from the personal car and home line 0861 60 01 24.
This page covers business cover only. For Auto and General’s personal insurance numbers, see the main Auto and General contact details page.
Auto and General Business Insurance contact details at a glance
| Route | Details |
|---|---|
| Business insurance line | 0861 33 38 77 |
| Commercial insurance quotes | 0860 11 12 80 |
| Commercial insurance quotes email | business.sales@autogen.co.za |
| Small business insurance quotes | 0861 00 02 09 |
| Business emergency assist | 0860 83 84 85 |
| Policy enquiries email | policyservice@autogen.co.za |
| Complaints assistance | 0860 07 23 27 |
| Complaints email | disputeresolution@autogen.co.za |
| Fraud voicemail (anonymous) | 0861 115 653 |
| Online quote / Call Me Back | autogen.co.za/get-an-insurance-quote/ |
| Physical address | Auto and General Park, 1 Telesure Lane, Riverglen, Dainfern 2191 |
| Postal address | PO Box 11250, Johannesburg 2000 |
Auto and General Business Insurance contact number and sales hours
Every Auto and General business insurance page carries the same call button: 0861 33 38 77. Use it for business policy questions. For a new quote, call the line for the type of cover you want:
- Commercial insurance: 0860 11 12 80 or business.sales@autogen.co.za
- Small business insurance: 0861 00 02 09
- Online: request a quote or a call back at autogen.co.za/get-an-insurance-quote/
Existing policyholders can email policy enquiries to policyservice@autogen.co.za.
Sales: Monday to Friday 08h00 to 19h00; Saturday 08h00 to 13h00; Sunday closed; public holidays 08h00 to 13h00.
Support: Monday to Friday 08h00 to 17h00; Saturday 08h00 to 13h00; Sunday and public holidays closed.
What Auto and General Business Insurance covers
The business cover options Auto and General lists include small business, commercial, commercial vehicle, public liability, professional indemnity, directors and officers liability, hospitality and body corporate insurance.
Business policies include Biz Assist, a complimentary suite of support services for SMEs at no additional charge. It covers areas such as property emergencies, IT support and digital growth, and includes 24/7 emergency assistance. The business emergency assist number shown on the business pages is 0860 83 84 85.
Cash Back Plus and company background
Auto and General offers an optional Cash Back Plus benefit on business policies. It pays out after four uninterrupted claim-free years: either the first year’s premiums or up to 25% of the premiums paid over the four years, whichever is less.
Auto and General Insurance Company Ltd was founded on 1 June 1985 and is part of Telesure Investment Holdings. Its head office is Auto and General Park, 1 Telesure Lane, Riverglen, Dainfern 2191.
Complaining to Auto and General about a business policy
If your problem is not resolved through the business line, contact Auto and General’s complaints assistance team on 0860 07 23 27 or disputeresolution@autogen.co.za. To report suspected insurance fraud safely and anonymously, use the fraud voicemail number, 0861 115 653.
For other business and personal insurers, browse the insurance and medical aid hub or the A to B insurance directory.
Frequently asked questions
What is the Auto and General business insurance contact number?
Call 0861 33 38 77. For commercial quotes call 0860 11 12 80, and for small business quotes call 0861 00 02 09.
What is the Auto and General business emergency number?
The business emergency assist number on the business pages is 0860 83 84 85.
How do I email Auto and General about business insurance?
Email business.sales@autogen.co.za for commercial quotes and policyservice@autogen.co.za for policy enquiries.
How do I complain to Auto and General?
Call complaints assistance on 0860 07 23 27 or email disputeresolution@autogen.co.za.
What is Biz Assist?
Biz Assist is a complimentary support suite included with Auto and General business policies, covering property emergencies, IT support and digital growth, with 24/7 emergency assistance.
Sources
- Auto and General, Business insurance: autogen.co.za/business/business-insurance/, read 2026-09-26
- Auto and General, Commercial insurance: autogen.co.za/business/commercial-insurance/, read 2026-09-26
- Auto and General, Small business insurance: autogen.co.za/business/small-business-insurance/, read 2026-09-26
- Auto and General, Business assistance: autogen.co.za/business/business-assistance/, read 2026-09-26
- Auto and General, Contact us: autogen.co.za/contact-us/, read 2026-09-26
- Auto and General, About us and sitemap: autogen.co.za/about-us/, read 2026-09-26