Insurance & Medical Aid · Contact details
Hippo Car Insurance Contact Details
The Hippo car insurance contact number is 079 482 6383, the number shown on Hippo’s Contact Us page, and the customer service number in the site’s own business listing is 010 491 0063. Hippo is an independent insurance comparison platform, not an insurer: it compares car insurance quotes from partner insurers, and your policy sits with the insurer you choose.
For Hippo’s other comparison services, see the main Hippo contact details page.
Hippo car insurance contact details at a glance
| Route | Details |
|---|---|
| Contact us (shown on the Contact Us page) | 079 482 6383 |
| Customer service | 010 491 0063 |
| Contact form (‘Get in touch’, type of enquiry) | hippo.co.za/contact-us/ |
| Compare car insurance quotes online | hippo.co.za/car-insurance-quote/ |
| Business hours | Monday to Thursday 08:00 to 19:00; Friday 08:00 to 17:00; Saturday 08:00 to 13:00 |
| Address | Block A, Steyn City Capital Park, Erling Road, Riverglen, Dainfern, 2191 |
Official Hippo car insurance route
The quickest route is the online car insurance comparison at hippo.co.za/car-insurance-quote/. If you need help with the comparison, call 079 482 6383 or use the ‘Get in touch’ form on the Contact Us page, where you choose a type of enquiry and Hippo points you in the right direction. The customer service number published in Hippo’s site listing is 010 491 0063, with English and Afrikaans support.
Hippo’s listed business hours are Monday to Thursday 08:00 to 19:00, Friday 08:00 to 17:00 and Saturday 08:00 to 13:00.
Car insurance comparison support
Hippo presents quotes from multiple insurance brands side by side. Comparing is free and there is no obligation to switch. Partner insurers pay Hippo a referral or advertising fee, and Hippo says this does not affect the order of the results.
Hippo says users who compared multiple quotes including car insurance saved an average of R1,208 per month. Car insurance premiums vary with your driving history, how you use the car, the vehicle model and where you park it overnight.
- Open the car insurance comparison at hippo.co.za/car-insurance-quote/.
- Answer the vehicle and driver questions.
- Compare the quotes from partner insurers and choose one. The policy is then with that insurer.
- For help with the comparison, call 079 482 6383 or use the ‘Get in touch’ form.
Eligibility and policy requirements
Because Hippo is not an insurer, it does not hold your car insurance policy. Claims, policy changes and cancellations are handled by the insurer you chose through the comparison, so contact that insurer directly for anything to do with an existing policy. Have your vehicle details and driving history ready when you compare, as these drive the quotes.
Scam warning: Hippo does not charge customers, and its partners do not ask for upfront payments on loans. Hippo says SMS or emails about a ‘Hippo loan’ that ask for fees or airtime are fraudulent.
Escalation route
Hippo does not publish a separate escalation line. Use 079 482 6383, 010 491 0063 or the Contact Us form for comparison queries, and take policy complaints to the insurer that holds your policy. Hippo Comparative Services (Pty) Ltd, founded in 2007, is FSP 16357, and Hippo Advisory Services, which handles medical and health pages, is FSP 36088.
To contact an insurer directly, browse the insurance and medical aid hub or the insurance directory E to I listings.
Frequently asked questions
What is the Hippo car insurance contact number?
Hippo’s Contact Us page shows 079 482 6383. Its site listing also gives 010 491 0063 for customer service.
Is Hippo an insurance company?
No. Hippo is an independent comparison platform. Your car insurance policy is with the partner insurer you choose.
Does Hippo charge to compare car insurance?
No. Comparing is free with no obligation to switch, and Hippo does not charge customers.
Who do I call to claim on car insurance bought through Hippo?
Contact the insurer that issued your policy. Claims sit with the insurer, not with Hippo.
Sources
- Hippo, home page and site listing: hippo.co.za/, read 2026-09-26
- Hippo, Contact us: hippo.co.za/contact-us/, read 2026-09-26
- Hippo, Sitemap: hippo.co.za/sitemap.xml, read 2026-09-26