Ooba Insurance Contact Details

The ooba insurance line for sales and service is 0860 00 66 22, weekdays from 8am to 5pm, and buildings insurance claims go to the 24/7 helpline on 0861 007 200. ooba insurance, trading as oobainsure, is the insurance arm of ooba Home Loans, selling buildings insurance, Bond Protector home loan life cover, household contents and vehicle insurance, and wills.

For ooba’s home loan and bond origination numbers, see the main ooba contact details page.

ooba insurance contact details at a glance

Route	Details
Insurance sales and service	0860 00 66 22
Buildings insurance claims, 24/7 claims helpline	0861 007 200
Buildings, home contents and vehicle claims email	claims@ooba.co.za
Bond Protector claims	0861 05 06 07
Bond Protector claims email	oobalifepolicies@hollard.co.za
Compliance (Property Protector Financial Services)	compliance@ooba.co.za
Callback / quote request form	oobainsure.co.za/#get-a-free-quote
Head office	8th Floor, ooba House, 33 Bree Street, Cape Town

Official ooba insurance route

Call the ooba insurance team on 0860 00 66 22 for quotes, policy changes and general service. The team works weekdays from 8am to 5pm, excluding public holidays.

If you prefer a call back, use the quote request form on oobainsure.co.za. ooba says it usually calls within 30 minutes of your request, or on the next business day if you ask after hours.

Product or service support

oobainsure sells Buildings Insurance, Bond Protector Insurance, Household Contents, Vehicle Insurance and Wills. It states that it has paid 197 000 claims worth over R1.8 billion and insures 200 000+ customers.

Claims

• Buildings insurance: call the 24/7 claims helpline on 0861 007 200.
• Buildings, home contents and vehicle claims by email or in office hours: email claims@ooba.co.za, or call 0860 00 66 22 Monday to Friday, 8am to 5pm.
• Home contents and vehicle claims after hours: follow the insurer details in your policy information.
• Bond Protector claims: call 0861 05 06 07, Monday to Friday from 8am to 5pm, or email oobalifepolicies@hollard.co.za. A claim requirements guide is linked from the oobainsure contact page.

Eligibility, account or policy requirements

Bond Protector is home loan life cover: it helps settle the outstanding bond on death, disability, dread disease or loss of income.

ooba’s insurance business operates through Property Protector Financial Services (FSP 216) and ooba Administration Services (FSP 46293). Compliance queries go to compliance@ooba.co.za.

Escalation route

oobainsure does not publish a separate complaints line on the pages read. If the insurance team on 0860 00 66 22 cannot resolve your issue, write to compliance@ooba.co.za, the contact given for Property Protector Financial Services, and keep a copy. The head office is on the 8th Floor, ooba House, 33 Bree Street, Cape Town.

For other insurers, browse the insurance and medical aid hub or the O insurance directory.

FAQs

What is the ooba insurance contact number?

Call 0860 00 66 22, weekdays from 8am to 5pm, excluding public holidays.

How do I claim on ooba buildings insurance?

Call the 24/7 claims helpline on 0861 007 200, or email claims@ooba.co.za.

How do I claim on ooba Bond Protector?

Call 0861 05 06 07, Monday to Friday from 8am to 5pm, or email oobalifepolicies@hollard.co.za.

Where is ooba insurance based?

The head office is on the 8th Floor, ooba House, 33 Bree Street, Cape Town.

Sources

• oobainsure, Contact: oobainsure.co.za/contact/, read 2026-09-26
• oobainsure, homepage: oobainsure.co.za/, read 2026-09-26
• oobainsure, Enquiries: oobainsure.co.za/insurance/enquiries/, read 2026-09-26
• oobainsure, Compliance: oobainsure.co.za/insurance/compliance/, read 2026-09-26
• oobainsure, Home loan insurance: oobainsure.co.za/insurance/home-loan-insurance/, read 2026-09-26