House and Home Contact Details

The House & Home Customer Service number is 0861 008 861, and online orders are handled by the Online Call Centre on 0860 655 463. House & Home is a South African furniture, appliance and home-entertainment retailer; its own website describes it as a trading division of Shoprite Checkers (Pty) Ltd, with stores in all nine provinces.

This page is about the South African retailer at houseandhome.co.za, not the Canadian House & Home magazine. For other furniture stores, browse the retail hub.

House & Home contact details at a glance

Route	Details
Online Call Centre	0860 655 463
Customer Service	0861 008 861
Head Office	011 456 7000
Contact form	houseandhome.co.za/contact-us
Postal address	Pvt Bag X10036, Edenvale, 1610, South Africa
Store locator	houseandhome.co.za/store-locator

Official contact channels

House & Home uses different lines for different queries. Call the Online Call Centre on 0860 655 463 about an order you placed on the website. Call Customer Service on 0861 008 861 about in-store purchases and account queries. The Head Office number is 011 456 7000.

House & Home does not publish a customer email address on its contact page. To write to them, use the contact form on houseandhome.co.za/contact-us, which it says it will answer, or post a letter to Pvt Bag X10036, Edenvale, 1610.

What House & Home provides

House & Home sells furniture, appliances and home entertainment through stores in all nine provinces and online. Credit is offered through Rainbow Finance, which the site describes as another Shoprite Checkers trading division. The site also offers lay-by and an online credit application.

To check an online order, use the order-status tool on the website with your order number plus your email address or phone number.

Address and operating information

The only address House & Home publishes on its contact page is its postal address: Pvt Bag X10036, Edenvale, 1610, South Africa. Store addresses and trading hours are in the store locator at houseandhome.co.za/store-locator. Call centre hours are not published on the contact page.

Support and escalation routes

The website footer links to House & Home’s insurance claims and insurance complaints procedures, and to surge protection support pages. Use these if your query is about a policy or cover bought with your purchase.

House & Home does not publish a separate escalation line. If Customer Service on 0861 008 861 cannot help, try Head Office on 011 456 7000, or put your complaint in writing through the contact form. More retailers are listed in the retail directory H to M.

FAQs

What is the House & Home customer service number?

Call Customer Service on 0861 008 861. For online orders, call the Online Call Centre on 0860 655 463.

What is the House & Home head office number?

The Head Office number is 011 456 7000.

Does House & Home have an email address?

Its contact page gives a contact form rather than an email address. You can also write to Pvt Bag X10036, Edenvale, 1610.

How do I check a House & Home order?

Use the order-status tool on houseandhome.co.za with your order number and your email address or phone number, or call 0860 655 463.

Sources

• House & Home, Contact us: houseandhome.co.za/contact-us, read 2026-09-26
• House & Home, About us: houseandhome.co.za/about-us, read 2026-09-26
• House & Home, Store locator: houseandhome.co.za/store-locator, read 2026-09-26