Banking & Finance · Contact details
Absa Repossessed Houses Contact Details
Absa publishes no dedicated contact for repossessed houses. What the bank does publish is a manage my debt line, 0860 000 786, separate from the home loan line, and that is the number to call when the property at risk is your own. The home loan line is 0860 111 007, with the mailbox home@absa.co.za. The sites that rank for repossessed houses are mostly independent listing services and estate agencies, so treat their listings as unverified until Absa or the appointed attorney confirms them.
Absa repossessed houses contact details at a glance
| Route | Details |
|---|---|
| Manage my debt | 0860 000 786 |
| Home loans | 0860 111 007 or home@absa.co.za |
| General enquiries | 0860 008 600 or absa@absa.co.za |
| Complaint Resolution Suite | 0800 41 41 41 or actionline@absa.co.za, weekdays 08:00 to 16:30 |
| International mortgages | 011 501 5072 or internationalmortgages@absa.co.za |
What a repossessed or in possession property is
A repossessed or in possession property is one where a home loan agreement ended in default and the bank took the property, usually after a sheriff sale. Absa does not run a published contact desk for buyers of these properties, and the sites that rank for the term are mostly independent listing services and estate agencies rather than the bank. If you are buying, treat every listing as unverified until the bank or the appointed attorney confirms it, and never pay a deposit or a finder fee into an account given to you by an intermediary you found through a listing site.
If it is your own home at risk
Act early and use the manage my debt number, 0860 000 786, rather than waiting for legal papers, because the options narrow at each stage. Before judgment you may be able to arrange a payment plan, apply for debt review under the National Credit Act, or sell the property yourself, and a voluntary sale usually realises more than a sheriff auction, which reduces or removes the shortfall you would still owe afterwards. Have your home loan account number, your identity number and a realistic income and expenses picture ready, because that is what any arrangement will be assessed on. Remember that a shortfall after a sale in execution remains your debt, which is the reason acting early matters.
If a complaint or a court matter is not resolved
If Absa does not resolve a complaint about the home loan or the way the account was handled, use the Complaint Resolution Suite on 0800 41 41 41 and get a reference. Before paying a debt counsellor, check that they are registered with the National Credit Regulator. If you are facing legal proceedings, a court may not order the sale of a primary residence without judicial oversight, so get legal advice rather than ignoring papers, and Legal Aid South Africa is available on 0800 110 110 for those who qualify.
Frequently asked questions
What is the Absa repossessed houses contact number?
Absa publishes no dedicated contact for repossessed houses. Home loans answer on 0860 111 007 or home@absa.co.za, and general enquiries on 0860 008 600 or absa@absa.co.za.
What is the Absa home loans email address?
Email home@absa.co.za for home loan questions. For general enquiries the mailbox is absa@absa.co.za, reached on 0860 008 600.
How do I know these Absa repossessed houses details are correct?
We only list details read from the official website or channels of Absa, and this shows the date they were checked. Confirm on the official site before you share personal information or make a payment.
Sources
- Absa talk to us directory listing home loans, manage my debt, general enquiries and complaint resolution contacts: absa.co.za/talk-to-us/
- Absa home loan product pages: absa.co.za/personal/loans/for-a-home/