Finance 27 is a South African short-term lender offering same-day payday and short-term loans online. The contact details below were read from the Finance 27 website on 2 September 2026.
Official contact channels
- Telephone: 012 941 1572
- Email: [email protected]
- Online: the account login and registration area on finance27.co.za
The 012 number is a Pretoria geographic line, charged as a normal call rather than at a premium or shared-cost rate. Finance 27 publishes no toll-free number and no WhatsApp channel.
What this organisation provides
Finance 27 provides short-term and payday loans across South Africa, applied for and managed online, aimed at bridging unexpected bills or the gap between paydays.
Two published terms are worth knowing before you apply. Finance 27 states a maximum annual percentage rate of 38%, and that it does not offer credit facilities or revolving facilities – each loan is a new, separate agreement with its own interest and fees. So a second loan is not a top-up of the first, and is priced independently.
That distinction matters when you contact them: there is no running balance or credit limit to discuss, only individual loan agreements, so quote the specific loan you mean.
Address and operating information
Finance 27 publishes no street address, postal address or operating hours on its website. It is an online lender with no branch network, so the telephone number and email address are the whole of its contact surface.
Because no address is published, send formal or legal correspondence by email first and ask for the registered address in writing rather than relying on one found in a directory.
Support and escalation routes
Finance 27 is a registered credit provider, NCR registration number NCRCP7084. That number is the single most useful thing on this page – it lets you confirm the lender is legitimate and is what you quote in any complaint.
A registered credit provider must run an affordability assessment before lending, disclose the total cost of credit up front, and may not exceed the interest and fee caps set under the National Credit Act. A lender that skips the affordability check or will not put the total repayment in writing is not complying.
Never pay an upfront fee to release a loan. Advance-fee fraud is common in the short-term lending space, and a legitimate credit provider deducts its charges from the loan rather than asking you to pay before disbursement.
Raise a dispute with Finance 27 in writing first, quoting the loan agreement. If unresolved, take it to the National Credit Regulator, quoting NCRCP7084, or to the National Credit Ombud, which adjudicates credit disputes at no cost to the consumer. If you are over-indebted, debt review under the National Credit Act is available through a registered debt counsellor.
Sources
- finance27.co.za, read 2 September 2026