Lapalala Wilderness is a private reserve in the Waterberg, Limpopo.
Access to a private reserve is controlled and arranged in advance. Arriving at a gate without a booking generally means being turned away.
Private reserve rates are usually fully inclusive of meals and game activities, with conservation levies quoted separately on top.
This page covers how to contact Lapalala Wilderness in South Africa. The details below were taken from the official Lapalala Wilderness contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Lapalala Wilderness and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Lapalala Wilderness contact numbers
These routes were verified against the official Lapalala Wilderness contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Reserve enquiries, headquarters | 014 161 0850 |
| Reserve enquiries, sharecall | 0866 887 212 |
| Security and access requests | 014 161 0851 |
| Security and access, alternate | 060 562 1648 |
| Noka Camp and Melote House | +27 60 574 7117 |
Reserve enquiries are answered from 09:00 to 17:00, Monday to Friday.
Access to a private reserve is controlled and arranged in advance. Arriving at a gate without a booking generally means being turned away. Private reserve rates are usually fully inclusive of meals and game activities, with conservation levies quoted separately.
Self-service options before you call
- Check the official site at lapalala.com, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Deposit fraud on lodges and holiday bookings
- Confirm banking details by voice, on a number you already had. Fraudulent invoices are usually perfect copies of the establishment’s own, with only the account number changed.
- Be suspicious of a change of banking details, however plausible the explanation. Legitimate businesses very rarely change accounts mid-booking, and fraudsters always claim they have.
- Check the establishment exists and trades where it says. A search for the name plus the town, and a look at the physical address, takes a minute.
- Pay by card where you can. A card payment can be disputed with your bank; an electronic transfer to a fraudster’s account almost never comes back.
- Report it immediately if it goes wrong. Your bank may be able to recall a transfer within hours, and the police case number is what any later claim depends on.
Where money has been lost to a fraudulent booking, report it to your bank first, then open a police case. The South African Fraud Prevention Service on 011 867 2234 can flag your identity if your details were also taken.
Complaints and escalation
If a first call does not resolve the matter, escalate through the establishment’s own management first, in writing. Unresolved consumer complaints go to the Consumer Goods and Services Ombud on 0860 000 272, free of charge.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most hospitality complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Lapalala Wilderness contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Lapalala Wilderness.
- Reach Lapalala Wilderness through the official site at lapalala.com rather than through a number in a search advert or a social media reply.
- Lapalala Wilderness will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Lapalala Wilderness contact number?
The routes are listed in the table above, with what each one is for. The main route is 014 161 0850. Confirm it on lapalala.com before relying on it, since numbers are changed from time to time.
How do I know a Lapalala Wilderness number is genuine?
Check it against the official site at lapalala.com. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Lapalala Wilderness, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Lapalala Wilderness source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.