Betting & Entertainment · Contact details
LulaBet Contact Details
The LulaBet contact number is 0860 SOCCER (0860 762 237), open 24/7, and the support email is support@lulabet.co.za. LulaBet is the trading name of Lula Bets (Pty) Ltd, a South African online sports betting and casino operator licensed as a bookmaker by the Western Cape Gambling and Racing Board.
For other betting operators, browse the betting and entertainment hub.
LulaBet contact details at a glance
| Route | Details |
|---|---|
| Phone support | 0860 SOCCER (0860 762 237) |
| Support email | support@lulabet.co.za |
| Live chat | Live chat on lulabet.co.za |
| Office address | 65 Castle Street, Cape Town City Centre, Cape Town, 8000 |
| Support hours | 24/7 |
Official contact channels
LulaBet’s contact page lists phone support on 0860 SOCCER, which it writes as 762 237, so the full number to dial is 0860 762 237. Support hours are 24/7. Some third-party review sites print the number as 762 327, which is wrong: SOCCER on a phone keypad is 762237.
You can also email support@lulabet.co.za or use live chat on lulabet.co.za. LulaBet says its Support Champs are available on live chat, email or phone, and handle account queries, market rules, bet settlements and payments.
What this organisation provides
One LulaBet account covers both sports betting and casino games:
- Sports betting: soccer, rugby, cricket, horse racing and international leagues, pre-match and in-play.
- Casino: slots, roulette, blackjack and live dealer games.
To register you need your full names, your SA ID number and verification documents under FICA. LulaBet may accept a valid driver’s licence if you cannot produce an ID document. Under-18s may not open accounts.
Address and operating information
The contact page gives the office address as 65 Castle Street, Cape Town City Centre, Cape Town, 8000. The terms and conditions give the registered office as Second Floor, 65 Castle Street, Cape Town, 7441. Phone support runs 24/7.
- Company: Lula Bets (Pty) Ltd, registration number 2018/557108/07
- Bookmaker licence: 10190073-005, issued by the Western Cape Gambling and Racing Board on 31 May 2025
Support and escalation routes
Start with phone support on 0860 762 237, live chat or support@lulabet.co.za. LulaBet does not publish a separate escalation line, so keep your account details, bet references and a note of who you spoke to.
If you want to suspend your account temporarily, email support@lulabet.co.za. LulaBet verifies the request with you by phone before it takes effect.
More operators with names from H to M are listed in the betting and entertainment directory, H to M.
Frequently asked questions
What is the LulaBet contact number?
Call 0860 SOCCER, which is 0860 762 237. Phone support is open 24/7.
What is the LulaBet email address?
Email support@lulabet.co.za for account queries, bet settlements, payments or account suspension requests.
Where is the LulaBet head office in South Africa?
LulaBet’s office is at 65 Castle Street, Cape Town City Centre, Cape Town, 8000. Its registered office is on the second floor of the same building.
Is LulaBet licensed in South Africa?
Yes. LulaBet holds bookmaker licence 10190073-005, issued by the Western Cape Gambling and Racing Board on 31 May 2025.
How do I suspend my LulaBet account?
Email support@lulabet.co.za. LulaBet verifies a temporary suspension request with you by phone.
Sources
- LulaBet, Contact us: lulabet.co.za/contactus, read 2026-09-26
- LulaBet, About us: lulabet.co.za/aboutus, read 2026-09-26
- LulaBet, Terms and conditions: lulabet.co.za/termsandconditions, read 2026-09-26