The Alberton parts supplier that trades behind the berasmotorspares.co.za mailbox publishes its own website under the name Beras Autobody Parts. The contacts below come from that site, which is the only first-party source the business maintains.
Official provider route
- Telephone: 010 446 2534
- Parts enquiries email: [email protected]
- Address: 16 Hendrik Potgieter Street, Alberton, 1450
- Opening hours: Monday to Friday 08:30 to 17:00, Saturday 08:30 to 13:00, Sunday 08:30 to 11:00
- Enquiry form on the Beras Autobody Parts website
- Facebook page: facebook.com/berasautobody
The Sunday morning opening is worth noting, because most Gauteng parts suppliers close for the weekend after Saturday lunchtime. The window is short at two and a half hours, so phone ahead on a Sunday rather than driving out on spec.
Be careful with the name. The website brands the business as Beras Autobody Parts while the mailbox sits on the berasmotorspares.co.za domain, and that domain currently serves only a reserved placeholder page rather than a website. Third party directories also list a Beras entry at a Pieter Uys Avenue address with 011 numbers; none of that is corroborated by the businesses own site, so the 010 number above is the one to use.
Product or service support
Beras has supplied aftermarket vehicle body parts since 1991. The published range covers new complete panels, lamps and cooling components, and the business states it stocks branded parts across all vehicle makes. It sells both to individual motorists buying a single panel and to trade buyers filling inventory for a network of stores, so quantity pricing is worth asking about on the phone rather than assuming a retail rate.
Eligibility, account or policy requirements
No account is needed to buy a part. For a body panel the fit depends on the exact model, year and variant, so have the vehicle registration or VIN ready when you call, as a panel that suits a facelift model will not always fit the earlier one. Aftermarket panels are not original manufacturer parts, which can matter where an insurer or a motor plan specifies genuine parts for a repair.
Escalation route
Raise a problem with a part or an order with the branch on 010 446 2534 or by email first. If it stays unresolved, a dispute over goods sold falls to the Consumer Goods and Services Ombud on 0860 000 272, with the National Consumer Commission above it. Where the complaint is about workmanship by a repairer who fitted the part rather than about the part itself, the Motor Industry Ombudsman of South Africa on 0861 164 672 is the correct scheme instead.
Sources
- Beras Autobody Parts website: berasautobody.wixsite.com/berasautobodyparts
- Consumer Goods and Services Ombud: cgso.org.za
- Motor Industry Ombudsman of South Africa: miosa.co.za