CJA Telecommunications is a Pretoria-based telecommunications infrastructure contractor that builds and maintains cellular network sites for South African mobile operators. The contact details below are published on the company’s own website at cjatelecoms.co.za and were read directly from its contact page.
Official contact channels
- Telephone: 012 803 0058/9 – the switchboard is printed as a two-line range, so 012 803 0058 and 012 803 0059 both reach the Pretoria head office.
- Email: [email protected] – the general office mailbox published on the contact page.
- Website: cjatelecoms.co.za
The company publishes one switchboard number and one general mailbox for the whole business. There is no separate sales, accounts or support line, and no branch-level telephone numbers are published for the regional offices.
What this organisation provides
- Turnkey project delivery for cellular network operators, covering site establishment and network rollout.
- GSM, BTS and microwave installation and commissioning work.
- Transmission work including SDH links.
- Civil works associated with base station and mast construction.
- Network maintenance and fault management on established sites.
- Project management and logistics support for rollout programmes.
CJA Telecommunications is a contractor to network operators rather than a service provider to the public. It does not sell airtime, data or handsets, and it does not operate a consumer support desk. If you are a mobile subscriber with a fault, a coverage complaint or a billing query, your own network operator is the correct first contact, not this company.
Address and operating information
- Head office: 224 Battery Street, Silverton, Pretoria, 0184
- Regional offices: Pretoria, Polokwane, Cape Town, Bloemfontein and Durban
- The company lists the five office locations by name only. No street address or direct telephone number is published for the Polokwane, Cape Town, Bloemfontein or Durban offices, so the Pretoria switchboard is the published route to all of them.
No public office hours are published. As a project contractor working to operator schedules, the switchboard is best tried during standard business hours on weekdays.
Support and escalation routes
Because CJA Telecommunications works for network operators rather than for the public, most escalation paths run through the operator whose site is involved, not through the contractor.
- Service and billing complaints about a mobile network belong with that operator first, then with its own complaints escalation desk.
- If an operator fails to resolve a telecommunications complaint, the Independent Communications Authority of South Africa (ICASA) handles consumer complaints against licensees on 011 566 3000.
- Construction and site safety concerns about mast or base station work fall under the Department of Employment and Labour occupational health and safety inspectorate.
- Queries about how the company handles personal information fall under POPIA, with the Information Regulator reachable on 010 023 5200.
Sources
- CJA Telecommunications contact page, cjatelecoms.co.za/contact_us.htm – telephone number, general mailbox, head office address and the list of office locations.
- ICASA and Information Regulator published consumer contact numbers.