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Microsoft Support Contact Details
Microsoft lists its South African sales support numbers as 0800 167 344 (toll free) and 0860 225 567 (toll). For technical support, Microsoft routes you through Get Help on the web at support.microsoft.com or the Get Help app in Windows, rather than a phone line.
Microsoft support contact details at a glance
| Route | Details |
|---|---|
| Microsoft sales support, South Africa (toll-free) | 0800 167 344 |
| Microsoft sales support, South Africa (toll) | 0860 225 567 |
| Get Help (technical support on the web) | support.microsoft.com/en-us/support/ |
| Report a support scam | microsoft.com/reportascam |
Official Microsoft support route
For technical problems, open Get Help in Windows or go to support.microsoft.com, use the troubleshooters, and sign in to reach an agent. For purchases, Microsoft points to www.microsoft.com/store for live chat.
The South African phone numbers are listed under “Microsoft sales support”, so use them for sales and purchase queries. Several other African countries, such as Botswana, Nigeria, Tanzania and Uganda, are also routed to the South African 0860 225 567 number.
What you need before contacting
Microsoft’s web and Windows support asks you to sign in to reach an agent, so have your Microsoft account details ready. Before you call anyone, check that the number came from Microsoft itself:
- Microsoft error and warning messages never include phone numbers.
- Microsoft does not make unsolicited support calls.
- Microsoft will never ask for support payment in cryptocurrency or gift cards.
Step-by-step contact process
- Open Get Help in Windows or support.microsoft.com and use the troubleshooters, or sign in to reach an agent.
- For sales or purchase queries in South Africa, call 0860 225 567 or toll free 0800 167 344.
- If a pop-up shows a phone number, do not call it. Report it at microsoft.com/reportascam.
Escalation route
Microsoft does not publish a separate escalation line for South Africa. If you think you have been targeted by a tech support scam, report it at microsoft.com/reportascam. For Microsoft’s corporate office, see Microsoft contact details, and for Teams see Microsoft Teams contact details. More listings are in the business directory.
Frequently asked questions
What is the Microsoft support number in South Africa?
Microsoft lists 0800 167 344 (toll free) and 0860 225 567 (toll) for sales support in South Africa.
How do I get Microsoft technical support?
Use Get Help in Windows or support.microsoft.com, then sign in to reach an agent.
Will Microsoft ever call me about my computer?
No. Microsoft does not make unsolicited support calls, and its error messages never include phone numbers.
How do I report a Microsoft support scam?
Report it at microsoft.com/reportascam.
Sources
- Microsoft, Contact Microsoft customer support (global customer service phone numbers), support.microsoft.com, read 27 September 2026
- Microsoft, Protect yourself from tech support scams, support.microsoft.com, read 27 September 2026