Africa University is in Mutare, Zimbabwe. It is not a South African institution. This page sits in a South African directory because people search for it from here, but its applications, fees and qualifications follow Zimbabwean rules, and NSFAS does not fund study outside South Africa.
This page covers how to contact Africa University in Zimbabwe. The details below were taken from the official Africa University contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Africa University and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Africa University contact numbers
Africa University does not publish a contact telephone number on its official website. We checked on 21 August 2026 and the site carries no telephone number we could pass on. The official site at africau.edu is the route to use.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
Africa University is in Mutare, Zimbabwe, not in South Africa. It is a private university founded by the United Methodist Church and draws students from across the continent. Applications, fees and qualifications follow Zimbabwean rules, and NSFAS does not fund study outside South Africa.
Self-service options before you call
- Check the official site at africau.edu, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Who to contact in South African higher education
- The faculty or department handles academic matters: modules, curriculum, marks, examinations and supervision. For anything about what you are studying, this is faster than a central switchboard and it is where the answer actually lives.
- Student administration or the registrar handles registration, academic records, transcripts and graduation. Your student number indexes all of it.
- The finance office handles fees, statements and financial clearance. Financial clearance is usually what blocks registration or the release of results, and it is a finance matter rather than an academic one.
- NSFAS decides funding and pays allowances, and it is a separate organisation from your institution. The institution cannot approve NSFAS funding, and NSFAS cannot register you for a course.
- A professional council such as the HPCSA or SACE registers you to practise after you qualify. That registration is separate from your degree, and the university does not grant it.
- Umalusi verifies and replaces school-leaving certificates. Universities verify their own qualifications; Umalusi handles the matric certificate.
Applications, registration and results all run to fixed annual dates, and those are exactly the weeks when switchboards are least useful. Use the online systems where they exist, keep your student or application number, and go to the specific office rather than the main number wherever you can.
Complaints and escalation
If a first call does not resolve the matter, escalate through the institution’s own complaints process first, then the relevant education authority if the matter stays unresolved.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most education complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Africa University contact numbers
Contact details for well known organisations are a common target for impersonation, and an organisation searched from South Africa but based elsewhere is an easy target because few readers know what its real number looks like. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Africa University.
- Reach Africa University through the official site at africau.edu rather than through a number in a search advert or a social media reply.
- Africa University will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Africa University contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a Africa University number is genuine?
Check it against the official site at africau.edu. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Africa University, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
Calling Zimbabwe from South Africa is an international call, billed at your operator’s international rate, and the + prefix must be dialled rather than a local 0. Consider the email or online route instead.
Contact routes on this page were checked against the official Africa University source on 21 August 2026. If you find a detail that has changed, the official source is always the authority.