The Ministry of Health, Tanzania is based in Tanzania, not in South Africa. This page sits in a South African directory because people search for it from here, but every number below is a Tanzania number and calling it from South Africa is an international call. It has no role in South African healthcare, and the South African Department of Health and the Council for Medical Schemes have no role in Tanzania’s.
This page covers how to contact the Ministry of Health, Tanzania in Tanzania. The details below were taken from the official Ministry of Health, Tanzania contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not the Ministry of Health, Tanzania and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
The Ministry of Health, Tanzania contact numbers
These routes were verified against the official Ministry of Health, Tanzania contact page on 21 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Ministry switchboard | +255-26-2323267 |
| Alternate number | +255-26-2342000 |
| Permanent Secretary's office email | [email protected] |
The ministry’s offices are in Dodoma, Tanzania’s capital, which is why the numbers carry the 026 area code rather than a Dar es Salaam one. These are head office routes for policy and administration; for a medical emergency or a specific hospital matter in Tanzania, the hospital or the local health authority is the right first call, not the ministry.
Choosing the right The Ministry of Health, Tanzania route
The Ministry of Health, Tanzania splits its contact lines by department rather than running everything through one switchboard. Calling the wrong line usually means being transferred or asked to call back, so it is worth picking the right one first time.
If your query does not obviously match one of the lines above, start with the general customer care number and ask to be routed. Note the reference number before the transfer, so it is not lost if the call drops.
Self-service options before you call
- Email to [email protected], which gives you a written record of what you asked and when.
- The official site at moh.go.tz, which carries the current customer care details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Complaints and escalation
If a first call does not resolve the matter, escalate through the organisation’s own complaints process first, keeping every reference number issued. The Ministry of Health, Tanzania operates in Tanzania, not in South Africa, so the South African escalation routes do not apply to it: ICASA, the sector ombud schemes and the Consumer Goods and Services Ombud have no authority over an organisation outside South Africa. An unresolved complaint has to be taken up with the relevant authority in Tanzania, and we have not named one here because we could not verify its current contact details on an official source.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most government complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake The Ministry of Health, Tanzania contact numbers
Contact details for well known organisations are a common target for impersonation, and a foreign organisation searched from South Africa is an easy target because few readers know what its real number looks like. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not the Ministry of Health, Tanzania.
- Reach the Ministry of Health, Tanzania through the official site at moh.go.tz rather than through a number in a search advert or a social media reply.
- the Ministry of Health, Tanzania will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Ministry of Health, Tanzania contact number?
The routes the Ministry of Health, Tanzania publishes on its official contact page are listed in the table above, with what each one is for. The main route is +255-26-2323267. Confirm it on moh.go.tz before relying on it, since numbers are changed from time to time.
How do I know a Ministry of Health, Tanzania number is genuine?
Check it against the official site at moh.go.tz. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not the Ministry of Health, Tanzania, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
Calling Tanzania from South Africa is an international call, billed at your operator’s international rate, and the + prefix must be dialled rather than a local 0. Check your plan before a long call, and consider the email or online route instead.
Contact routes on this page were checked against the official Ministry of Health, Tanzania source on 21 August 2026. If you find a detail that has changed, the official source above is always the authority.