Ladysmith Traffic Department Contact Details

Ladysmith traffic and licensing is run by Alfred Duma Local Municipality in KwaZulu-Natal. The Traffic and Licensing Section sits inside the Public Safety and Emergency Services department, and the municipality does not publish a separate direct line for it, so calls route through the department or the call centre.

Local channels

• Public Safety and Emergency Services, which the Traffic and Licensing Section falls under: 036 631 1777
• Municipal call centre: 036 637 2231
• Mayoral hotline, for a service complaint that is not being resolved: 036 631 4184 or 036 631 4157
• Payments run through the municipality eMunsoft Consumer Portal and its electronic payment platform, both linked from the municipal website

Address

• Alfred Duma Local Municipality: 221 Murchison Street, Lister Clarence Building, Ladysmith, 3370
• Murchison Street is the main street through central Ladysmith
• Phone ahead before travelling for a licence renewal or a test booking. Testing capacity, not counter capacity, is the constraint in most towns this size

Services at this location

• Driving licence services, which the municipality lists as a core function of the section
• Traffic law enforcement, including speeding, driving under the influence and reckless driving
• Licensing administration, logistics and road safety education
• The municipality states its aims as increasing voluntary compliance with road rules and reducing traffic offence and accident rates

Parent organisation

• Alfred Duma Local Municipality covers Ladysmith and surrounds in KwaZulu-Natal, and was formed from the former Emnambithi/Ladysmith municipality
• A fine issued by the municipality is payable to the municipality. A fine issued on a national road by the provincial traffic service is not, so check the issuing authority on the notice
• Other municipal department numbers, for reference: Technical and Infrastructural Services on 036 637 6905 or 079 637 6905, and Community and Social Services on 036 631 1777

Note that South Africa has a second Ladysmith, a much smaller town in the Western Cape, which falls under a different municipality entirely. The details above are for Ladysmith in KwaZulu-Natal.

Sources

• Alfred Duma Local Municipality traffic and licensing page, for the description and mandate of the Traffic and Licensing Section and the departmental telephone numbers
• Alfred Duma Local Municipality contact page, for the public safety, call centre and mayoral hotline numbers and the consumer portal and electronic payment platform
• Alfred Duma Local Municipality website header, for the Murchison Street municipal address and postal code