All Gold is a South African tomato sauce and canned food brand, owned by Tiger Brands.
Keep the packaging if you are complaining about a product. The batch code identifies the production run, the plant and the date, and a complaint without it cannot be investigated at all.
Product recalls are published by the National Consumer Commission as well as by the manufacturer. Where a recall is in force, the retailer must refund you whether or not you have the slip.
This page covers how to contact All Gold in South Africa. The details below were taken from the official All Gold contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not All Gold and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
All Gold contact numbers
We could not verify a contact number for All Gold. Its website at tigerbrands.com blocks automated access, so we could not read its contact page when we checked on 23 August 2026. The site works normally in a browser.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
Self-service options before you call
- Check the official site at tigerbrands.com, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Affidavits, certification and clearance certificates
- Certifying a copy is free at a police station. Any commissioner of oaths may do it, and no fee may be charged.
- An affidavit is also free. A statement made under oath before a commissioner of oaths at the station costs nothing.
- A police clearance certificate is applied for through SAPS Criminal Record Centre and carries a gazetted fee. Stations take the fingerprints; the certificate is issued centrally, and it takes time.
- A loss report for an identity document or a passport is made at a station and is required by Home Affairs before a replacement is issued.
- No officer may ask you for money for any of this. Where a fee applies it is gazetted, paid at a cashier and receipted.
Take the original document as well as the copy. A commissioner of oaths must see the original to certify a copy of it, and will refuse without it.
Complaints and escalation
If a first call does not resolve the matter, escalate through the outlet or the producer, keeping the packaging or the slip with the batch code and the outlet number. Suspected food poisoning goes to the municipal environmental health department, which inspects premises and can act on a pattern. Recalls are published by the National Consumer Commission on 012 065 1940.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most food complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake All Gold contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not All Gold.
- Reach All Gold through the official site at tigerbrands.com rather than through a number in a search advert or a social media reply.
- All Gold will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the All Gold contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a All Gold number is genuine?
Check it against the official site at tigerbrands.com. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not All Gold, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against official sources on 23 August 2026. If you find a detail that has changed, the official source is always the authority.