Kimberley is the capital of the Northern Cape. Roman’s Pizza operates franchised outlets across the country.
Collection and delivery are frequently priced differently, and the well-known deals are usually collection-only. Ask which applies before ordering.
Keep the slip. It identifies the outlet, the date and the order, and a franchisor cannot investigate a complaint that names only a town.
This page covers how to contact Romans Pizza in South Africa. The details below were taken from the official Romans Pizza contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Romans Pizza and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Romans Pizza contact numbers
We could not verify a contact number for Romans Pizza. Its website at romanspizza.co.za blocks automated access, so we could not read its contact page when we checked on 20 August 2026. The site works normally in a browser.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
Self-service options before you call
- Check the official site at romanspizza.co.za, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Insurance sold by a bank is a separate product
- The insurer, not the bank, carries the risk. Your policy schedule names the underwriter, and that is the party that decides the claim. It is the first document to find when something goes wrong.
- Cover attached to a loan can usually be replaced. Where a credit agreement requires insurance, you are generally entitled to substitute a policy of your own that meets the requirements, rather than keep the one arranged at the point of sale.
- Check what you are already paying for. Credit life cover on a loan, home owner’s cover on a bond and cover bundled with a card can all be running at once without anyone comparing them. Duplicated cover pays once, not twice.
- Ask what is excluded, in writing. Most rejected claims turn on an exclusion or a condition that was in the policy from the start, not on a decision made at claim stage.
- Update the policy when your circumstances change. A car that has moved suburbs, a house that has been renovated or a beneficiary who has changed all affect a claim, and telling the insurer costs nothing.
If a claim is rejected, ask for the reason in writing with the clause it relies on. You need that clause to take the matter anywhere, and an insurer must give it to you.
Complaints and escalation
If a first call does not resolve the matter, escalate through the outlet or the producer, keeping the packaging or the slip with the batch code and the outlet number. Suspected food poisoning goes to the municipal environmental health department, which inspects premises and can act on a pattern. Recalls are published by the National Consumer Commission on 012 065 1940.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most food complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Romans Pizza contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Romans Pizza.
- Reach Romans Pizza through the official site at romanspizza.co.za rather than through a number in a search advert or a social media reply.
- Romans Pizza will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Romans Pizza contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a Romans Pizza number is genuine?
Check it against the official site at romanspizza.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Romans Pizza, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Romans Pizza source on 20 August 2026. If you find a detail that has changed, the official source is always the authority.