Discovery Life Cover Contact Details

To buy new Discovery life cover, call 0860 000 628 or get a quote online in 60 seconds; existing Discovery Life policyholders use 0860 00 54 33 or discoverylifeinfo@discovery.co.za. Discovery Life cover is underwritten by Discovery Life Limited, part of Discovery Ltd.

This page focuses on getting a quote and taking out new cover. For Discovery’s other businesses, see Discovery contact details.

Discovery Life cover contact details at a glance

Route	Details
New life cover quotes / sales	0860 000 628
Online life quote	discovery.co.za/life-insurance/get-a-quote
Discovery Life general queries	0860 00 54 33
Discovery Life general queries email	discoverylifeinfo@discovery.co.za
Discovery Life from overseas	+27 11 529 2888
Discovery Life claims	0860 103 905
Discovery Life claims email	LifeClaims@discovery.co.za
Group Life claims (employer cover)	0860 54 33 22
Group Life claims email	groupriskclaims@discovery.co.za
Discovery Life complaints (written)	life_complaints@discovery.co.za
Discovery Life general fax	0860 543 339
Claims fax	011 539 2508

Official Discovery Life cover route

For new cover, fill in a few details on the online quote form at discovery.co.za/life-insurance/get-a-quote to get a quote in 60 seconds, call 0860 000 628, or speak to your financial adviser. Discovery says eligible lives are underwritten and the policy activated in 30 minutes.

For questions about the benefits, becoming a policyholder or an existing policy, call Discovery Life on 0860 00 54 33 or email discoverylifeinfo@discovery.co.za. From overseas, call +27 11 529 2888. This line is open Monday to Thursday 08:00 to 17:00 and Friday 08:00 to 16:00.

Product and claims support

Discovery publishes brochures for the Classic and Essential Life Plan, Purple Life Plan, Dollar Life Plan, Global Education Protector, Smart Life Plan, Capital Disability, Income Continuation and Severe Illness cover. The Dollar Life Plan is issued by Discovery Life International, the Guernsey branch of Discovery Life Limited.

Discovery says you can get upfront and ongoing premium discounts of up to 48% by combining Discovery Life with other Discovery products. PayBack can return up to 100% of life insurance premiums in cash, and the Cash Conversion benefit converts up to 100% of the Life Fund value, for an additional premium.

For claims, call 0860 103 905 or email LifeClaims@discovery.co.za. The claims line is open Monday, Tuesday and Thursday 08:00 to 17:00, Wednesday 09:00 to 17:00 and Friday 08:00 to 16:00. Cover through an employer is claimed through Group Life claims on 0860 54 33 22 or groupriskclaims@discovery.co.za, open Monday to Wednesday 08:30 to 17:00, Thursday 09:00 to 17:00 and Friday 08:30 to 16:00.

Eligibility, account and policy requirements

The 30-minute underwriting and activation applies to eligible lives, so some applicants will go through a longer process. Have your policy number ready for any query about an existing policy or claim.

Discovery Life Limited is registered under number 1966/003901/06 and is a registered credit provider, NCRCP3555.

How to complain to Discovery Life

Discovery Life asks for complaints in writing with your policy number. Raise it first through your financial adviser. If it is not resolved, send your complaint and any supporting documents to life_complaints@discovery.co.za.

For other insurers, browse the insurance and medical aid hub or the insurance directory D to E listings.

Frequently asked questions

What is the Discovery life cover contact number?

For new cover and quotes, call 0860 000 628. Existing policyholders call Discovery Life on 0860 00 54 33.

How quickly can I get Discovery life cover?

Discovery says you can get a quote in 60 seconds online, and eligible lives are underwritten and activated in 30 minutes.

How do I claim on a Discovery Life policy?

Call 0860 103 905 or email LifeClaims@discovery.co.za. For cover through your employer, call 0860 54 33 22.

How do I complain to Discovery Life?

Complain in writing with your policy number, first through your adviser and then to life_complaints@discovery.co.za.

Sources

• Discovery, Life cover for you and your family: discovery.co.za/life-insurance/life-cover-for-you-and-your-family/, read 2026-09-26
• Discovery, Contact us (Discovery Life section): discovery.co.za/corporate/contact-us, read 2026-09-26