Insurance & Medical Aid · Contact details
Hippo Car Insurance Contact Details
The Hippo insurance contact number is 079 482 6383, the number shown on Hippo’s Contact Us page, and the customer service number in the site’s own business listing is 010 491 0063. Hippo is an independent insurance comparison platform in South Africa, not an insurer: it compares car insurance quotes from partner insurers, and your policy sits with the insurer you choose. That matters when you call, because Hippo can help with a quote comparison but not with a claim or a change to a policy.
For Hippo’s other comparison services, see the main Hippo contact details page.
Hippo car insurance contact details at a glance
| Route | Details |
|---|---|
| Contact us (shown on the Contact Us page) | 079 482 6383 |
| Customer service | 010 491 0063 |
| Compare car insurance quotes online | hippo.co.za/car-insurance-quote/ |
| Contact form (‘Get in touch’, type of enquiry) | hippo.co.za/contact-us/ |
| Business hours | Monday to Thursday 08:00 to 19:00; Friday 08:00 to 17:00; Saturday 08:00 to 13:00 |
| Address | Block A, Steyn City Capital Park, Erling Road, Riverglen, Dainfern, 2191 |
Hippo insurance contact number
Hippo publishes two phone numbers. 079 482 6383 is the one its Contact Us page tells people to call, and it is Hippo’s general contact number rather than a line only for car insurance. 010 491 0063 is the customer service number published in Hippo’s site listing, with English and Afrikaans support. Use either for help with a comparison, such as a quote that will not load or a question about how the results are shown.
If you would rather write, use the ‘Get in touch’ form on the Contact Us page, where you choose a type of enquiry and Hippo points you in the right direction. Hippo’s listed business hours are Monday to Thursday 08:00 to 19:00, Friday 08:00 to 17:00 and Saturday 08:00 to 13:00. Its address is Block A, Steyn City Capital Park, Erling Road, Riverglen, Dainfern, 2191.
How to get a Hippo insurance quote
The quickest route to a Hippo car insurance quote is the online comparison at hippo.co.za/car-insurance-quote/. It takes four steps:
- Open the car insurance comparison at hippo.co.za/car-insurance-quote/.
- Answer the vehicle and driver questions.
- Compare the quotes from partner insurers and choose one. The policy is then with that insurer.
- For help with the comparison, call 079 482 6383 or use the ‘Get in touch’ form.
Have your vehicle details and driving history ready when you compare, as these drive the quotes. Car insurance premiums vary with your driving history, how you use the car, the vehicle model and where you park it overnight.
What Hippo car insurance comparison costs
Hippo presents quotes from multiple insurance brands side by side. Comparing is free and there is no obligation to switch. Partner insurers pay Hippo a referral or advertising fee, and Hippo says this does not affect the order of the results. Hippo says users who compared multiple quotes including car insurance saved an average of R1,208 per month.
Claims, policy changes and cancellations
Because Hippo is not an insurer, it does not hold your car insurance policy. Claims, policy changes and cancellations are handled by the insurer you chose through the comparison, so contact that insurer directly for anything to do with an existing policy. The Hippo numbers on this page cannot register a claim or cancel cover.
To contact an insurer directly, browse the insurance and medical aid hub or the insurance directory E to I listings.
Hippo loan scam warning
Scam warning: Hippo does not charge customers, and its partners do not ask for upfront payments on loans. Hippo says SMS or emails about a ‘Hippo loan’ that ask for fees or airtime are fraudulent.
Complaints and escalation
Hippo does not publish a separate escalation line. Use 079 482 6383, 010 491 0063 or the Contact Us form for comparison queries, and take policy complaints to the insurer that holds your policy. Hippo Comparative Services (Pty) Ltd, founded in 2007, is FSP 16357, and Hippo Advisory Services, which handles medical and health pages, is FSP 36088.
Frequently asked questions
What is the Hippo car insurance contact number?
Hippo’s Contact Us page shows 079 482 6383. Its site listing also gives 010 491 0063 for customer service.
Is Hippo an insurance company?
No. Hippo is an independent comparison platform. Your car insurance policy is with the partner insurer you choose.
How do I get a Hippo insurance quote?
Use the online comparison at hippo.co.za/car-insurance-quote/, answer the vehicle and driver questions and compare the quotes from partner insurers.
Does Hippo charge to compare car insurance?
No. Comparing is free with no obligation to switch, and Hippo does not charge customers.
Who do I call to claim on car insurance bought through Hippo?
Contact the insurer that issued your policy. Claims sit with the insurer, not with Hippo.
Sources
- Hippo, home page and site listing: hippo.co.za/, read 2026-09-26
- Hippo, Contact us: hippo.co.za/contact-us/, read 2026-09-26
- Hippo, Sitemap: hippo.co.za/sitemap.xml, read 2026-09-26