Insurance & Medical Aid · Contact details
Virseker Contact Details
Virseker’s main line is 0861 47 79 11, used for new sales, client service and claims. It is not Virseker’s only number: its contact page, Kontak Ons, also lists separate lines for 24-hour emergency assistance, complaints, business insurance, fraud and car and personal extras. Virseker’s website is in Afrikaans, so the labels below give the Afrikaans heading alongside the English. Details were read on virseker.co.za on 16 September 2026.
ContactDetails.co.za is an independent directory. We are not Virseker and cannot see a policy, a quote or a claim.
Official contact channels
| What it is for | Contact |
|---|---|
| New sales (Nuwe Verkope) and client service (Kliëntediens), including claims queries | 0861 47 79 11 |
| 24-hour emergency assistance (24/7 Noodgeval bystand) | 0861 33 37 85 as displayed (see note) |
| Emergency assistance from outside South Africa | +27 11 468 9697 |
| Complaints (Klagtes) | 0860 00 72 51, dispuutresolusie@virseker.co.za |
| Business insurance (Besigheidsversekering) | 0861 47 73 22, besigheidsklient@virseker.co.za |
| Car and personal extras (Kar & persoonlike Ektras) | 0860 09 46 24 |
| Fraud (Bedrog) | 0861 11 56 53 |
| Brokers (Makelaars) | service@brokersupport.co.za |
Note on the emergency line: Virseker’s page displays 0861 33 37 85, but the tap-to-call link behind it dials 0860 09 08 12. We could not tell from the site which is current. In an emergency, try the displayed number first and the other if it does not connect, and confirm the right one with client service for next time.
What this organisation provides
Virseker is a South African insurer serving the Afrikaans-speaking market, offering car, home and business insurance with service in Afrikaans. It operates from Auto & General Park in Dainfern. Its site also offers a call-back form (Ons Bel Jou) for car and home quotes, policy and claims queries, and business insurance quotes.
For car insurance quotes and cover detail, see our Virseker insurance contact details page.
Address and operating information
- Address: Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern 2191.
- New sales: Monday to Friday 08:00 to 18:00, Saturday 08:00 to 13:00, Sunday closed. The contact page lists public holidays as 08:00 to 13:00, while the site footer says closed.
- Client service: Monday to Friday 08:00 to 17:00, Saturday 08:00 to 13:00, Sundays and public holidays closed.
Support and escalation routes
- Raise the problem with client service on 0861 47 79 11, with your policy number, and note the reference.
- If it is not resolved, lodge a formal complaint on 0860 00 72 51 or in writing to dispuutresolusie@virseker.co.za.
- If Virseker’s complaints process does not resolve it, the National Financial Ombud Scheme handles insurance disputes on 0860 800 900 or info@nfosa.co.za.
Keep premiums paying while a dispute is open: cover depends on the debit order succeeding, and a lapsed policy is harder to argue about than an active one.
Sources
- virseker.co.za: Kontak Ons contact page and policy book, read 16 September 2026
- nfosa.co.za published contact details