Rental housing disputes in South Africa are dealt with by provincial Rental Housing Tribunals, established under the Rental Housing Act.
We could not confirm an official website for an organisation trading under this name, so no number is published here. An unverified number sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail fraud.
The Rental Housing Tribunal is free and its rulings are binding. It handles disputes about deposits, unlawful eviction, maintenance and unfair practices, and a landlord may not evict without a court order.
This page covers how to contact Tenant Board Durban in South Africa. The details below were taken from the official Tenant Board Durban contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Tenant Board Durban and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Tenant Board Durban contact numbers
We could not identify an official source for an organisation trading under this name. There is no website we could confirm belongs to it, so there was nothing official to read a contact number from.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
Self-service options before you call
- Check the organisation’s own official website, which carries the current contact details.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Commercial and residential leases
- A residential lease dispute goes to the provincial Rental Housing Tribunal, which is free and which can rule on deposits, repairs, unlawful eviction and rent increases.
- A deposit must be invested and accounted for, with interest, and returned within the period the Rental Housing Act sets after the lease ends.
- Joint inspections are the whole game. An incoming and an outgoing inspection, both recorded and signed, decide almost every deposit dispute.
- Only a court may evict. Changing locks, cutting services or removing a tenant’s goods is unlawful, whatever the arrears.
- A commercial lease is a different world. The Consumer Protection Act’s protections largely do not apply between businesses above the threshold, and what you signed governs.
Photograph everything at the start and end of a lease, with dates. A deposit dispute is decided on the inspection record, and the party who kept one wins it.
Complaints and escalation
If a first call does not resolve the matter, escalate through the agency’s own principal first, in writing. Complaints about an estate agent go to the Property Practitioners Regulatory Authority, which issues the Fidelity Fund Certificates an agent must hold to be paid commission.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most property complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Tenant Board Durban contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Tenant Board Durban.
- Reach Tenant Board Durban through the official site at its official website rather than through a number in a search advert or a social media reply.
- Tenant Board Durban will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Tenant Board Durban contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a Tenant Board Durban number is genuine?
Check it against the official site at its official website. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Tenant Board Durban, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against official sources on 23 August 2026. If you find a detail that has changed, the official source is always the authority.