Wesizwe Platinum is a JSE-listed mining company developing the Bakubung Platinum Mine near Rustenburg in the North West, on the western limb of the Bushveld Complex.
A listed mining company has no consumer customers, so the contact routes below are corporate ones. They are the right route for supplier, community, media and investor enquiries, and the wrong route for anything resembling a customer service question.
Job seekers should be careful here. Mining recruitment scams are common in the North West and Limpopo platinum belt: someone claiming to recruit for a mine asks for a fee for a medical, a training certificate or a placement. No legitimate mine charges you to apply or to be placed, and vacancies are advertised through the company’s own channels.
This page covers how to contact Wesizwe Platinum in South Africa. The details below were taken from the official Wesizwe Platinum contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Wesizwe Platinum and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Wesizwe Platinum contact numbers
These routes were verified against the official Wesizwe Platinum contact page on 22 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Bakubung Platinum Mine, Rustenburg | +27 14 004 1030 |
| General enquiries | [email protected] |
The registered mine address is Portion 11, Farm Frischgewaagd 96, Division JQ, R565 Road, Rustenburg, North West.
Self-service options before you call
- Check the official site at wesizwe.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Complaints and escalation
If a first call does not resolve the matter, escalate through the company’s own contact route first. Wesizwe is listed on the JSE, so shareholder and investor matters go through the company secretary and the transfer secretaries named in its annual report. Community, environmental or rehabilitation concerns about a mine can be raised with the Department of Mineral and Petroleum Resources, and health and safety matters with the Mine Health and Safety Inspectorate.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most mining complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Wesizwe Platinum contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Wesizwe Platinum.
- Reach Wesizwe Platinum through the official site at wesizwe.co.za rather than through a number in a search advert or a social media reply.
- Wesizwe Platinum will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Wesizwe Platinum contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 14 004 1030. Confirm it on wesizwe.co.za before relying on it, since numbers are changed from time to time.
How do I know a Wesizwe Platinum number is genuine?
Check it against the official site at wesizwe.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Wesizwe Platinum, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Wesizwe Platinum source on 22 August 2026. If you find a detail that has changed, the official source is always the authority.