DENOSA is the Democratic Nursing Organisation of South Africa, a nursing union with its head office in Pretoria.
DENOSA is a union, not the regulator. Registration, scope of practice and complaints about a nurse’s professional conduct are the South African Nursing Council’s; a workplace dispute is the union’s.
We publish the switchboard only. DENOSA lists staff by name with mobile numbers on its own site, and we do not republish named individuals’ direct or mobile numbers.
This page covers how to contact DENOSA in South Africa. The details below were taken from the official DENOSA contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not DENOSA and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
DENOSA contact numbers
These routes were verified against the official DENOSA contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office | 012 343 2315 |
| General email | [email protected] |
| CCMA national call centre | 0861 16 16 16 |
| CCMA WhatsApp | 060 224 2437 |
| CCMA email | [email protected] |
The postal address is PO Box 1280, Pretoria, 0001.
DENOSA is a nursing union, not the regulator. Registration, scope of practice and complaints about a nurse’s professional conduct are the South African Nursing Council’s. A workplace dispute is the union’s. We publish the switchboard only: DENOSA lists staff by name with mobile numbers, and we do not republish named individuals’ details.
Self-service options before you call
- Check the official site at denosa.org.za, which carries the current contact details and any online enquiry form.
- WhatsApp on 060 224 2437, which works over wifi and leaves you a written record.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
UIF and Compensation Fund claims
- UIF is claimed by the employee, not by the employer, and you claim in your own name. An employer must issue a UI-19 declaration and a certificate of service, but it does not lodge the claim for you.
- The deadlines are real. Unemployment benefits must generally be claimed within twelve months of the last day of employment, and maternity benefits have their own window. Late claims are refused.
- You must have contributed to claim. Benefit is based on your credit days, accumulated from contributions, so a short period of employment yields a short period of benefit.
- Compensation Fund claims are for injury or illness at work, and they are lodged by the employer, not the employee. If the employer will not lodge, you may report that to the Department of Employment and Labour.
- Nobody may charge you to claim. Agents offering to unlock a UIF payout for a percentage are common and are taking money for a free process.
Both funds are administered by the Department of Employment and Labour through its labour centres. The labour centre where you registered holds your file, and that is the office that can trace a payment.
Complaints and escalation
If a first call does not resolve the matter, escalate through the union’s own office as a member, in writing. A union can only act for its members, and representation depends on membership being current. A workplace dispute the union cannot resolve goes to the CCMA on 0861 16 16 16, free to employees.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most trade union complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake DENOSA contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not DENOSA.
- Reach DENOSA through the official site at denosa.org.za rather than through a number in a search advert or a social media reply.
- DENOSA will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the DENOSA contact number?
The routes are listed in the table above, with what each one is for. The main route is 012 343 2315. Confirm it on denosa.org.za before relying on it, since numbers are changed from time to time.
How do I know a DENOSA number is genuine?
Check it against the official site at denosa.org.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not DENOSA, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official DENOSA source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.