We do not publish direct contact details for named journalists. Newsrooms publish their own tip-off and newsdesk channels, and those are the routes that reach a reporter safely.
Press complaints go to the Press Council of South Africa, which administers the Press Code and handles complaints about print and online publications that subscribe to it. Broadcast complaints go to the Broadcasting Complaints Commission or to ICASA.
If you are a whistleblower, take advice before you approach anyone. The Protected Disclosures Act protects certain disclosures made in prescribed ways, and the protection depends on how and to whom the disclosure is made. Investigative newsrooms publish secure tip-off channels for exactly this reason.
This page covers how to contact NOSA in South Africa. The details below were taken from the official NOSA contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not NOSA and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
NOSA contact numbers
NOSA does not publish a contact telephone number on its official website. We checked on 23 August 2026 and the site carries no telephone number we could pass on. The official site at nosa.co.za is the route to use.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
NOSA operates as part of SafetyCloud, which is why its published email uses that domain. It is not a wrong contact. NOSA training and auditing is not a substitute for the employer’s own legal duty: under the Occupational Health and Safety Act the employer remains responsible for a safe workplace, and that duty cannot be outsourced to a training provider.
Self-service options before you call
- Check the official site at nosa.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
What decides whether a funeral claim pays
- The waiting period. Funeral policies normally pay for accidental death from day one but impose a waiting period, commonly six months, on death from natural causes. A policy taken out last month will not cover an illness this month, and no amount of arguing changes that term.
- Whether premiums were up to date. A lapsed policy pays nothing. If a debit order bounced and was never caught up, the cover may have ended without anyone telling the family.
- Who is actually listed. Extended family cover only covers the people named on the schedule. A parent, in-law or child added verbally and never recorded is not covered.
- Whether the death certificate and identity documents can be produced. A claim needs the certified death certificate, the deceased’s identity document, the claimant’s identity document and the policy number, and delays are almost always documents rather than decisions.
- How fast you claim. Funeral policies carry short claim windows compared with life cover, and the point of the product is a payout within days. Phone the insurer before you commit to funeral costs, not after.
Keep the policy schedule where a family member can find it, and tell at least one person which insurer holds it. A funeral claim is made by people who are grieving and working to a deadline, and the single most common reason a genuine policy pays nothing is that nobody knew it existed.
Complaints and escalation
If a first call does not resolve the matter, escalate through the body’s own complaints process. A professional body regulates its members, not companies generally, so a complaint must be about a member’s conduct to be within its reach. Where the underlying dispute is a consumer one, the Consumer Goods and Services Ombud on 0860 000 272 is the route.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most professional body complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake NOSA contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not NOSA.
- Reach NOSA through the official site at nosa.co.za rather than through a number in a search advert or a social media reply.
- NOSA will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the NOSA contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a NOSA number is genuine?
Check it against the official site at nosa.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not NOSA, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official NOSA source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.