RE/MAX of Southern Africa’s head office is in Tokai, Cape Town.
Each office is independently owned and operated under franchise. A complaint about an agent goes to that office’s principal first, and then to the regulator.
The Property Practitioners Regulatory Authority regulates practitioners, not brands. That is the body that issues Fidelity Fund Certificates and can act against an agent.
This page covers how to contact RE/MAX of Southern Africa in South Africa. The details below were taken from the official RE/MAX of Southern Africa contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not RE/MAX of Southern Africa and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
RE/MAX of Southern Africa contact numbers
These routes were verified against the official RE/MAX of Southern Africa contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office | 021 700 2000 |
| Fax | 021 700 2199 |
| Property Practitioners Regulatory Authority | 087 285 3222 |
The head office is in Steenberg, Tokai, Cape Town, 7945.
Each RE/MAX office is independently owned and operated under franchise. A complaint about an agent goes to that office’s principal first, and then to the Property Practitioners Regulatory Authority, which regulates practitioners rather than brands.
Self-service options before you call
- Check the official site at remax.co.za, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Rules that apply to every SASSA grant
- Applying is free, always. No official, agent or middleman may charge you to apply, to reinstate a grant or to speed one up. Anyone who does is committing fraud.
- Nobody may keep your SASSA card or your PIN. Not a lender, not a shop, not a relative acting on your behalf. Handing over the card is how grant money is taken, and it is unlawful for a credit provider to hold it.
- Bring the documents the first time. Identity document, proof of residence, proof of income or unemployment, and the bank details in your own name. A missing document is the single commonest reason an application takes months.
- Keep the reference number from every visit. Grant queries are traced on the reference, and without one a follow-up starts from nothing.
- Report changes. A change of address, bank account, income or household circumstances must be reported, and not reporting one can result in a grant being suspended or an overpayment being recovered.
If a grant is suspended or an application is refused, you may appeal. The appeal goes first to SASSA for reconsideration, and then to the Independent Tribunal for Social Assistance Appeals, which sits outside SASSA. Both stages are free.
Complaints and escalation
If a first call does not resolve the matter, escalate through the agency’s own principal first, in writing. Complaints about an estate agent or property practitioner go to the Property Practitioners Regulatory Authority, which issues the Fidelity Fund Certificates a practitioner must hold to be paid commission. Rental disputes go to the provincial Rental Housing Tribunal, free of charge, and community scheme disputes to the Community Schemes Ombud Service on 0800 000 653.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most property complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake RE/MAX of Southern Africa contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not RE/MAX of Southern Africa.
- Reach RE/MAX of Southern Africa through the official site at remax.co.za rather than through a number in a search advert or a social media reply.
- RE/MAX of Southern Africa will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the RE/MAX of Southern Africa contact number?
The routes are listed in the table above, with what each one is for. The main route is 021 700 2000. Confirm it on remax.co.za before relying on it, since numbers are changed from time to time.
How do I know a RE/MAX of Southern Africa number is genuine?
Check it against the official site at remax.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not RE/MAX of Southern Africa, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official RE/MAX of Southern Africa source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.