Transport & Logistics · Contact details
RAM Contact Details
The RAM Couriers contact number is Customer Care on 0861 726 726, which also handles tracking queries. The RAM WhatsApp number is 082 372 6726 and the email address is info@ram.co.za. RAM’s head office is at 27 Wrench Road, Isando, Johannesburg, on +27 11 977 5000. We read these details on ram.co.za on 19 September 2026 and rechecked them on 26 September 2026 and 4 October 2026.
RAM contact details at a glance
| Channel | Contact |
|---|---|
| Customer Care | 0861 726 726 |
| WhatsApp (instant service and chat) | 082 372 6726 |
| info@ram.co.za | |
| Head office | +27 11 977 5000 |
| Address | 27 Wrench Road, Isando, Johannesburg, 1609 |
| Online tracking | ram.co.za/track |
| Online booking and collections | ram.co.za/register (log in or register) |
| Recruitment (HR) | recruitment@ram.co.za |
| Report fake recruitment (RAM/Deloitte Tip-Offs) | 0801 000 542, ram@tip-offs.com |
RAM’s contact page has an enquiry form rather than phone numbers; the numbers above are printed on RAM’s About page. On the form you choose an enquiry type (General Enquiry, Request a Quote, Customer Support or Complaint) and a case type (Delivery Issue, Billing, Tracking or Other). Include your tracking number if the enquiry is about a parcel. RAM replies by email or phone.
RAM couriers tracking and the tracking contact number
To track a RAM parcel, enter your tracking number at ram.co.za/track for real-time updates. Once your booking is confirmed, the tracking number is in the booking confirmation email and on your waybill.
RAM’s FAQ says you automatically receive WhatsApp, SMS or email notifications when the parcel is collected, in transit, out for delivery, or if a delivery attempt is missed. If a delivery attempt fails, you can ask for another attempt, choose a new delivery date, or update the delivery details online.
There is no separate RAM tracking contact number. The customer service number for a tracking or parcel query is Customer Care on 0861 726 726, and the same query can go to WhatsApp 082 372 6726 or info@ram.co.za. Have the tracking number ready before you call.
RAM WhatsApp number
The RAM courier WhatsApp number in South Africa is 082 372 6726. RAM prints it on its About page and links it from the footer of ram.co.za, and describes it as instant service and chat. Use it for the same things as Customer Care, including a tracking query, and send the tracking number in your first message.
RAM Couriers head office contact details
RAM’s head office is at 27 Wrench Road, Isando, Johannesburg, Gauteng, 1609, on +27 11 977 5000. That is the head office line. For a parcel, a collection or a delivery, RAM’s own pages point to Customer Care on 0861 726 726 instead.
RAM branches: Pretoria, Bloemfontein, Durban, Cape Town and other hubs
RAM says it has more than 40 local hubs, 2,000+ vehicles and 75+ bikes, but ram.co.za does not publish a hub list, addresses or local numbers for any city. That includes Pretoria, Bloemfontein, Durban and the KZN warehouse, Richards Bay, Pietermaritzburg, Ladysmith, Cape Town, George, Witbank, Nelspruit, Polokwane, Potchefstroom, Kimberley and Cosmo City. RAM’s FAQ tells people with oversized parcels to call their nearest RAM hub without listing them, so use Customer Care on 0861 726 726, WhatsApp 082 372 6726 or info@ram.co.za for any area. If you are searching for a RAM courier near you, those national contacts are the published route.
RAM in Mthatha
RAM’s website does not list individual branches or a separate Mthatha number. For Mthatha deliveries, collections or tracking, call Customer Care on 0861 726 726 or WhatsApp 082 372 6726. Mthatha is outside the main centres, so allow for regional delivery times.
RAM courier working hours and Saturday deliveries
RAM does not publish Customer Care hours, and it does not publish working hours for Pretoria or any other hub. It does not offer a Saturday delivery service. All its delivery options are defined in business days: Same Day within the same business day, and Early Bird by 09:00, Next Day 11:00 and Next Day 17:00 on the following business day, within main centres.
RAM delivery times by service
| Service | Delivery time |
|---|---|
| Same Day | Same-day collection and delivery within certain main centres |
| Early Bird 09:00 | Next business day by 09:00, certain main centres |
| Next Day 11:00 | Next business day by 11:00, certain main centres |
| Next Day 17:00 | Next business day by close of business, certain main centres |
| Express Road (XR) | 24 to 48 hours from collection |
| Economy Service (ES) | 48 to 72 hours from collection |
| International (with DHL Express) | Documents 2 to 3 business days; parcels 2 to 5 business days to most major destinations |
RAM notes that some destinations outside main centres are covered as regional areas. Deliveries there may take longer and do not always match the next-day or economy timeframes, depending on route availability and scheduling.
Do RAM couriers pick up? Booking a collection online
Yes. RAM collects from your door and says it uses no subcontractors.
- Log in or register for an account at ram.co.za.
- Enter the collection and delivery addresses and the parcel’s dimensions and weight.
- Choose a service and confirm the booking.
You can also walk in to a RAM Drop and Go Centre with the parcel packed and labelled. RAM weighs it and processes the booking, and you do not need an account. RAM’s FAQ refers to finding your nearest Drop and Go Centre on ram.co.za, but the site has no Drop and Go locator, so ask Customer Care on 0861 726 726 for the nearest one.
RAM quote and prices
RAM does not publish a price list. Get a RAM quote through the online booking portal or by choosing Request a Quote on the enquiry form at ram.co.za/contact. A parcel that is heavier or bigger than declared may be re-rated.
Parcel size, packing and limits
- The maximum parcel size is 120cm x 60cm x 60cm, and the maximum weight is 30kg per parcel. There is no limit on the number of parcels in a shipment.
- If a parcel is heavier or bigger than you declared, it may be re-rated and charged extra.
- For anything over 30kg, call Customer Care before booking.
- Use a sturdy corrugated box, fill every gap, seal it with packing tape at least 48mm wide, and attach both printed copies of the waybill.
Business accounts and distribution
You don’t need an account to send a parcel with RAM. If you send often, RAM suggests an SME or Large Enterprise account, which gives you real-time tracking, detailed reporting and account management tools. For businesses moving goods at scale, RAM’s distribution services include scheduled linehaul between major hubs, bulk distribution, retail and branch deliveries with reverse logistics, and on-site mail room management. It also offers Drop & Go walk-in drop-offs and specialised courier services for high-value or regulated goods. To open an account or get a quote, choose Request a Quote on the enquiry form or call 0861 726 726.
RAM couriers HR email address and driver jobs
RAM’s recruitment is managed by its HR team. For recruitment enquiries, including driver jobs, email recruitment@ram.co.za. Anyone offering a RAM job in exchange for payment is fraudulent. Report fake recruitment to the RAM/Deloitte Tip-Offs line on 0801 000 542 or ram@tip-offs.com.
About RAM
RAM Transport (Pty) Ltd, trading as RAM Hand-to-Hand Couriers, was founded in 1988 and is family-owned. It says it has more than 2,000 vehicles, over 40 hubs and 20,000m² of warehouse space, and handles more than 100,000 deliveries a day. Its fulfilment facility is in Jet Park near O.R. Tambo International Airport. International parcels go through its partnership with DHL Express to more than 220 countries and territories. For high-value international shipments, email info@ram.co.za about its personal courier service.
Frequently asked questions
What is the RAM Couriers contact number?
Customer Care is 0861 726 726, WhatsApp is 082 372 6726 and the email address is info@ram.co.za. Head office is on +27 11 977 5000.
What is the RAM tracking WhatsApp number?
RAM has one WhatsApp number, 082 372 6726, and it handles tracking queries as well. You can also track the parcel yourself at ram.co.za/track.
What are RAM’s working hours? Does RAM deliver on Saturdays?
RAM does not publish Customer Care hours or a Saturday delivery service. Its delivery options are all defined in business days.
Does RAM have branch numbers in Bloemfontein, Durban or Pretoria?
No local hub numbers are published. Use Customer Care on 0861 726 726 or WhatsApp 082 372 6726 for any area.
Do RAM couriers pick up parcels?
Yes. Book a door-to-door collection by logging in or registering on ram.co.za, or walk in to a RAM Drop and Go Centre.
What is the RAM HR email address?
Recruitment enquiries go to recruitment@ram.co.za. RAM never asks for payment for a job.
Sources
- RAM, Contact us (enquiry form): ram.co.za/contact (read 26 September 2026)
- RAM, About us (phone numbers, head office and services): ram.co.za/about (read 26 September 2026)
- RAM, FAQs: ram.co.za/faq (read 26 September 2026)
- RAM, Careers: ram.co.za/careers (read 26 September 2026)
- RAM, Services and home page: ram.co.za/services and ram.co.za (read 26 September 2026)
- RAM, FAQs (delivery notifications) and About us, ram.co.za/faq and ram.co.za/about, read 4 October 2026