Randburg is in the north of the City of Johannesburg, Gauteng.
Get a written quotation with tariff codes before major dental work, and check what your scheme funds. Dentistry is where medical scheme benefits run out fastest.
A complaint about a dentist’s conduct goes to the Health Professions Council of South Africa, which registers practitioners and can act against them. An association represents members; it does not regulate them.
This page covers how to contact the South African Dental Association in South Africa. The details below were taken from the official South African Dental Association contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not the South African Dental Association and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
The South African Dental Association contact numbers
These routes were verified against the official South African Dental Association contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Switchboard | +27 11 484 5288 |
| General enquiries email | [email protected] |
| Clinical support services email | [email protected] |
| Legal and corporate services email | [email protected] |
| Membership email | [email protected] |
The association is at 1 Princess of Wales Terrace, Parktown, Johannesburg, 2193.
An association represents its members; it does not regulate them. A complaint about a dentist’s professional conduct goes to the Health Professions Council of South Africa, which registers practitioners and can act against them. Get a written quotation with tariff codes before major dental work, and check what your scheme funds, because dentistry is where benefits run out fastest.
Self-service options before you call
- Check the official site at sada.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Health insurance is not a medical scheme
- A medical scheme must cover prescribed minimum benefits. It is regulated by the Council for Medical Schemes and cannot refuse you on health grounds. Health insurance has no such obligation.
- Health insurance pays defined amounts for defined events, such as a fixed amount per day in hospital or per doctor’s visit. It does not pay whatever a hospital charges.
- Check the annual and per-event limits before an admission. This is where the gap between what people expect and what the policy pays turns up, and it turns up at the worst moment.
- Waiting periods and pre-existing condition exclusions apply, usually for the first months of cover and often longer for a condition you already had.
- Ask who the underwriter is. The brand you bought from is often not the insurer carrying the risk, and the underwriter decides the claim.
If you need cover that responds to a serious hospital admission without limits of this kind, that is a registered medical scheme, and the Council for Medical Schemes on 086 112 3267 publishes which schemes are registered.
Complaints and escalation
If a first call does not resolve the matter, escalate through the practitioner’s or the facility’s own complaints process first, in writing. Complaints about an individual practitioner’s conduct go to the relevant statutory council, and complaints about care at a health establishment go to the Health Ombud on 080 911 6472. Medical scheme disputes go to the Council for Medical Schemes on 086 112 3267. All three are free.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most health complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake South African Dental Association contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not the South African Dental Association.
- Reach South African Dental Association through the official site at sada.co.za rather than through a number in a search advert or a social media reply.
- The South African Dental Association will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the South African Dental Association contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 11 484 5288. Confirm it on sada.co.za before relying on it, since numbers are changed from time to time.
How do I know a South African Dental Association number is genuine?
Check it against the official site at sada.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not the South African Dental Association, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official South African Dental Association source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.