Albow Gardens Community Day Centre is reached on 021 444 5949 or 021 444 5950, at 2 Albow Road, Milnerton. Its Matrix Programme for drug and alcohol outpatient treatment has its own line on 021 444 5963. A separate facility listed as Albow Gardens Clinic, on Koeberg Road in Milnerton, answers on 021 444 5943. Both are run by the City of Cape Town, not by the provincial health department.
ContactDetails.co.za is an independent directory. We are not the City of Cape Town or any of its clinics, we cannot book an appointment or discuss a patient, and we hold no records. This page is a routing aid.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. A community day centre is a primary care facility keeping weekday hours. It is not an emergency unit, it is not open around the clock, and it cannot dispatch an ambulance. For anything urgent outside its hours, the nearest hospital emergency unit is the correct destination.
Verified contact details
Checked against City of Cape Town and Western Cape Government facility listings on 24 August 2026.
| What it is for | Contact |
|---|---|
| Albow Gardens CDC, general enquiries | 021 444 5949 or 021 444 5950 |
| Matrix Programme, substance use | 021 444 5963 |
| Albow Gardens Clinic, Koeberg Road | 021 444 5943 |
| CDC address | 2 Albow Road, Milnerton |
| Clinic manager, by email | [email protected] |
| Ambulance, nationally | 10177 or 112 |
We publish the clinic manager role address rather than any individual staff member’s email that appears in municipal listings. Role addresses survive staff changes, and a named officer’s inbox is not a public contact route.
City clinic, not a provincial one
Most public hospitals and clinics in South Africa are run by the nine provincial health departments. In the metros, however, a share of primary health care is run by the municipality instead, and Albow Gardens is one of those. City Health runs it, which changes where a query or a complaint goes.
- Service questions and complaints go to City Health, not to the Western Cape Department of Health and Wellness.
- A referral upward to a day hospital or provincial hospital still follows the normal provincial referral chain.
- Phoning the province about a City clinic is the most common wasted call here. You will be redirected.
Two facilities with almost the same name
Official listings carry Albow Gardens Clinic on Koeberg Road and Albow Gardens Community Day Centre at 2 Albow Road as separate entries with different numbers. A third entry, the Albow Matrix Site, refers to the substance use programme run from the CDC.
Check the street name on your appointment slip before you travel. Koeberg Road and Albow Road are not the same address, and a slip that says only “Albow Gardens” does not distinguish them.
What the community day centre provides
The City lists the following services at Albow Gardens CDC. This is primary care, which means most of it is walk-in or appointment at clinic level rather than referral from elsewhere.
- Child health and immunisation.
- Family planning and cancer screening.
- HIV testing, care and antiretroviral services, including PrEP.
- TB assessment and treatment.
- Sexually transmitted infection services.
- Drug and alcohol outpatient treatment through the Matrix Programme, Mondays to Fridays, 07:30 to 16:30.
- Clinical psychology and psychiatry.
The Matrix Programme is the service people most often phone the wrong number for. It is an outpatient substance use programme with its own line on 021 444 5963, and going through general enquiries adds a transfer.
What to bring
- Your identity document, or the child’s birth certificate for child health visits.
- Your clinic card if you have attended before.
- The Road to Health booklet for immunisation visits.
- Your current medicines in their packaging.
- Proof of income where you have it, since public fees are means-tested.
Complaints
- Speak to the facility and ask for the clinic manager, then get a reference number.
- Escalate through City Health, since the City runs this facility.
- Then the Health Ombud on 080 911 6472, which investigates the standard of care at any health establishment, municipal ones included.
- Conduct by a named practitioner goes to the HPCSA, or the South African Nursing Council for a nurse.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Municipality contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Albow Gardens Clinic?
The Koeberg Road clinic is listed on 021 444 5943. The Albow Gardens Community Day Centre at 2 Albow Road answers on 021 444 5949 or 021 444 5950.
How do I reach the Matrix Programme?
Directly on 021 444 5963, Mondays to Fridays between 07:30 and 16:30. It is the outpatient drug and alcohol treatment service run from the community day centre.
Is this a provincial clinic?
No. It is run by the City of Cape Town. In the metros a share of primary health care is municipal rather than provincial, which affects where complaints go.
Do I need an appointment?
Primary care services are largely walk-in, though some programmes book appointments. Phone ahead to confirm for the specific service you need, since queues form early.
Is it open at weekends?
It is a weekday primary care facility. For urgent care outside those hours, use a hospital emergency unit, or 10177 for an ambulance.
Details on this page were checked against City of Cape Town and Western Cape Government facility listings on 24 August 2026. Where a detail has changed, the official source is always the authority.