Gqeberha, formerly Port Elizabeth, is in the Nelson Mandela Bay Metropolitan Municipality. MFC is Nedbank’s vehicle finance division.
A vehicle finance settlement figure comes from the bank, not from a dealer, and it is valid only until a stated date because interest accrues daily.
Report a lost or stolen card immediately on the all-hours number. Delay is what turns a stolen card into a loss you carry rather than one the bank does.
This page covers how to contact MFC, a division of Nedbank in South Africa. The details below were taken from the official MFC, a division of Nedbank contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not MFC, a division of Nedbank and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
MFC, a division of Nedbank contact numbers
These routes were verified against the official MFC, a division of Nedbank contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Nedbank head office and all regional offices | +27 10 224 8000 |
| Lost or stolen cards, all hours | 0800 110 929 |
| Lost or stolen cards from outside South Africa | +27 10 217 4330 |
| Card merchants | 0860 114 966 |
| Nedbank Group Beneficiary Solutions | 0800 220 290 |
| Beneficiary solutions email | [email protected] |
| National Financial Ombud | 0860 800 900 |
| National Credit Regulator | 0860 627 627 |
The head office is at 135 Rivonia Road, Sandown, 2196.
Report a lost or stolen card immediately on the all-hours number. Delay is what turns a stolen card into a loss you carry. A vehicle finance settlement figure comes from the bank, not from a dealer, and it is valid only until a stated date because interest accrues daily.
Self-service options before you call
- Check the official site at mfc.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Advance-fee loan and investment fraud
- Never pay an upfront fee to secure a loan. A registered credit provider deducts its charges from the loan or adds them to the agreement; it does not ask you to transfer money first.
- A registered credit provider must do an affordability assessment before lending. A lender that skips it is lending recklessly, and reckless credit can be set aside by a court or the Tribunal.
- Check the NCR registration number. Every registered credit provider has one and must display it. It can be verified with the National Credit Regulator on 0860 627 627.
- Investment scams use the names of established managers. A cold call or a social media message promising returns is not from a reputable firm, which does not solicit that way.
- Check that any adviser is a registered financial services provider with the Financial Sector Conduct Authority before handing over money. The FSP number is verifiable.
Unresolved complaints about credit go to the National Credit Regulator on 0860 627 627. Complaints about banking, credit or insurance go to the National Financial Ombud on 0860 800 900. Both are free.
Complaints and escalation
If a first call does not resolve the matter, escalate through the provider’s own complaints process, keeping the reference number. Unresolved complaints about banking, credit or insurance go to the National Financial Ombud on 0860 800 900, free of charge. Credit agreement conduct goes to the National Credit Regulator on 0860 627 627, and advice complaints go to the FAIS Ombud on 012 762 5000.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most financial complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake MFC, a division of Nedbank contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not MFC, a division of Nedbank.
- Reach MFC, a division of Nedbank through the official site at mfc.co.za rather than through a number in a search advert or a social media reply.
- MFC, a division of Nedbank will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the MFC, a division of Nedbank contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 10 224 8000. Confirm it on mfc.co.za before relying on it, since numbers are changed from time to time.
How do I know a MFC, a division of Nedbank number is genuine?
Check it against the official site at mfc.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not MFC, a division of Nedbank, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official MFC, a division of Nedbank source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.