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Coltech Contact Details

Three different South African businesses trade as Coltech. This page covers Coltech Computer Training in Pretoria, which supplies student administration software to colleges, because that is the Coltech most people are sent to when a college portal points them somewhere.

Official contact channels

The two 012 numbers sit next to each other on the contact panel and only the first is a voice line. The second is the fax, so dialling it expecting to speak to someone will not work.

There is a more important point for students. Coltech writes the software; it does not hold your record. College student portals run on Coltech subdomains, which is why a search for a result or an enrolment often lands on Coltech, but the enrolment, the marks and the fees all belong to your college. Coltech cannot look up or change your record, so contact the college registrar or finance office instead.

What this organisation provides

The main product is the Coltech Student System, which handles student enrolments, courses and subjects, finances and debtors, exam marks, and absentees including exam admission and denial. The company also offers cloud hosting of that system. Its stated market is government TVET colleges, private TVET and other private colleges and schools, hotel schools and secondary schools, so it is a business to business supplier rather than a service for individuals.

Address and operating information

The physical address is 204 Centre Street, Pretoria Gardens, Pretoria, 0082, and the postal address is PO Box 48671, Hercules, Pretoria, 0030. Support is delivered remotely through a ticket system and TeamViewer rather than on site, so a college with a system problem should log a ticket rather than travel.

Support and escalation routes

Check which Coltech you actually need before making contact. Coltech Environmental Solutions is a separate company in Lansdowne, Cape Town, trading at coltechsa.co.za, and there is a further unrelated technology consultancy using the same name at coltech.io. None of the three is connected to the others.

For a student whose records or fees are wrong, the responsible party is the college that holds the data, and a complaint about a public TVET college goes to the Department of Higher Education and Training. If your concern is about how your personal information has been handled in a student system, that falls under POPIA and goes to the Information Regulator of South Africa, again with the college as the responsible party rather than the software supplier.

Sources