Bradlows has three stores and a warehouse in Mthatha. Searching its store finder for Mthatha will not show you the shops, because Bradlows still files them under the old name Umtata. Only the warehouse is listed as Mthatha.
Local channels
- Bradlows Madeira: 047 532 5656, 67 Madeira Street, 5100
- Bradlows IDK Building: 047 531 3901, corner Sutherland and Durham Street, 5100
- Bradlows Elliot: 047 531 1458, corner Sprigg and 102 Elliot Street, 5100
- Bradlows Mthatha Warehouse: 7 Zanemali Road, Vulindlela Heights, 5035, with no telephone number published
- National customer service, toll free: 0800 119 933; WhatsApp 066 184 8300
The warehouse has no published number, so anything about a delivery has to start with the store that sold you the item. Give the branch the invoice number and let it trace the stock rather than trying to reach the warehouse directly.
Address
- The three shops are all in central Mthatha and carry the 5100 postal code
- The warehouse is in Vulindlela Heights, postal code 5035
- Nearby Eastern Cape branches: Mqanduli on 041 133 0021 and Butterworth on 047 491 3603
- Further afield, Queenstown has two branches, on 045 839 2041 and 010 133 1622
- Trading hours are published per store through the Bradlows store finder
If a store finder returns nothing for a renamed South African town, try the former name before concluding there is no branch. Retailer databases are frequently years behind official place names, and Mthatha is a clear example.
Services at this location
- Furniture, appliances and homeware across the three retail stores
- Stock holding and delivery dispatch from the warehouse
- Credit through a store account and lay-by purchases
- Payflex and other payment options
- Repairs logged through the national repair route
With three branches in one town, confirm which one holds the item before paying. Stock is held per store, and a transfer between branches adds days even when the shops are a few streets apart.
Parent organisation
- Bradlows is part of the Pepkor group of retail brands
- Privacy and data queries: the Pepkor Information Officer on 0860 900 100 or [email protected]
- Store credit is regulated under the National Credit Act; the National Credit Regulator is on 0860 627 627
- Ask for the total cost of credit in rands before signing an account application
- Defective goods carry a six-month remedy under the Consumer Protection Act
- Unresolved retail complaints go to the Consumer Goods and Services Ombud on 0860 000 272
Delivery to outlying areas around Mthatha is often quoted separately from the purchase price. Get the delivery charge and the delivery date in writing on the invoice, because a verbal promise at the counter is the hardest part of a furniture dispute to prove.
Sources
- Bradlows store finder data, per-store listings for the Eastern Cape, bradlows.co.za, read 4 September 2026