Gamalakhe is served by a Community Health Centre rather than an ordinary clinic, which matters because a CHC runs extended hours and offers more services than a small clinic. It falls under the Ugu Health District of the KwaZulu-Natal Department of Health, and the details below come from the department own community health centre listing.
Official contact channels
- Gamalakhe Community Health Centre: 039 318 1113 or 039 318 2354
- The centre is headed by a chief executive officer, whose office is reached on the same numbers
- KwaZulu-Natal Department of Health head office switchboard: 033 395 2111
- The department publishes staff mailboxes for individual officials rather than a general facility mailbox, so those are not reproduced here. Use the centre telephone numbers
Address and postal details
- Physical address: Off Ray Nkonyeni Road, corner Michael Ntsimbi and Reverend Sithole Streets, Gamalakhe
- Postal address: Private Bag X709, Gamalakhe, 4249
- Gamalakhe lies inland of Margate and Port Shepstone, in the Ray Nkonyeni Local Municipality on the KwaZulu-Natal south coast
Where this facility sits in the referral chain
- A community health centre handles primary health care and usually offers maternity and after-hours services that a clinic does not
- For anything a CHC cannot treat, the referral runs upward to a district or regional hospital. On the lower south coast that is normally Port Shepstone Hospital
- Other Ugu district primary care facilities nearby include Margate Clinic on 039 312 8382, Port Shepstone Clinic on 039 688 2170 and Marburg Clinic on 039 688 2182
- In a life-threatening emergency, use the national ambulance number 10177, or 112 from a cellphone, rather than phoning the centre
Complaints and patient rights
- Raise a complaint with the centre operational manager first and ask for it to be logged with a reference number
- If it is not resolved, escalate to the Ugu Health District office and then to the provincial head office on 033 395 2111
- The KwaZulu-Natal Department of Health publishes a Patient Rights Charter and a PAIA manual on its website, which set out what you are entitled to and how to request records
Sources
- KwaZulu-Natal Department of Health community health centre listing, for the Gamalakhe CHC telephone numbers, physical address, postal address and district
- KwaZulu-Natal Department of Health provincial clinic listing, for the neighbouring Ugu district clinic numbers
- KwaZulu-Natal Department of Health contact page, for the head office switchboard and the published Patient Rights Charter and PAIA manual
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