Banking & Finance · Contact details
Nedbank Corporate Banking Contact Details
Nedbank Corporate and Investment Banking, NCIB, has no general switchboard. It publishes a direct number and a mailbox for each industry desk, and you are expected to go straight to the desk that covers your sector. It serves businesses turning over more than R750 million a year.
Industry desks
- Holding Entities and Private Equity: 010 217 8163, NCIBAssistHoldingEntities@Nedbank.co.za
- Public Sector: 010 217 8168, NCIBAssistPublicSector@Nedbank.co.za
- Financial Institutions: 010 217 8167, NCIBAssistFinancialInstitutions@Nedbank.co.za. International Financial Institutions: 010 217 8170, NCIBAssistIFI@Nedbank.co.za
- Information and Communication Technology: 010 217 8175, NCIBAssistICT@Nedbank.co.za
- Automotives, Transport, Freight and Logistics: 010 217 8176, NCIBAssistAutologistics@Nedbank.co.za
More industry desks
- Power and Infrastructure: 010 217 8173, NCIBAssistPowerInfrastructure@Nedbank.co.za
- Mining and Chemicals: 010 217 8172, NCIBAssistMiningChemicals@Nedbank.co.za
- Retail: 010 217 8174, NCIBAssistRetail@Nedbank.co.za
- Diversified Industrials: 010 217 8166, NCIBAssistDiversifiedIndustrials@Nedbank.co.za
- Consumer and Healthcare: 010 217 8165, NCIBAssistConsumerHealth@Nedbank.co.za. Note that Nedbank own page prints this one with the country code as +327, which is a typo for +27
- Regional desks: Cape 010 217 8164, NCIBAssistCape@Nedbank.co.za, and KZN 010 217 8171, NCIBAssistKZN@nedbank.co.za
Are you actually a corporate client
- The bands matter, because each is a different division with different people and systems
- Turnover above R750 million: Corporate and Investment Banking, the desks above
- Turnover R10 million to R750 million: Commercial Banking, 0860 555 333, or +27 10 217 4012 from abroad, business@nedbank.co.za
- Turnover below R30 million: Small Business Services, 0800 116 400
- Ringing a corporate desk about a small business account wastes a call. The desks cannot service accounts outside their band
Escalation
- Nedbank Client Complaints Helpline: 0860 444 000
- Report corrupt or unethical conduct through Tip-offs Anonymous on 0800 000 909
- Unresolved complaints go to the National Financial Ombud on 0860 800 900
Sources
- Nedbank official contact page, Corporate and Investment Banking section, for every industry desk name, telephone number and mailbox and for the R750 million turnover threshold
- Nedbank official contact page, for the Commercial Banking and Small Business Services numbers and their turnover bands, and for the Corporate Property Finance regional numbers
- Nedbank official contact page, for the complaints helpline, Tip-offs Anonymous line and ombud referral. The +327 country code on the Consumer and Healthcare desk was read directly from that page