King Price Cancellation Contact Details

King Price puts cancelling a policy on the same list as everything else, which is unusual and useful: its call-back form has Cancel my policy as one of the options you can select, alongside getting a quote and submitting a claim. There is no separate cancellations number to hunt for.

King Price contact details

Telephone: 0860 50 50 50
International: +27 860 505 050
Live chat and WhatsApp: both on kingprice.co.za
Call-back request: the form on kingprice.co.za, choosing Cancel my policy

The call-back form asks for your name, phone number, whether the query is personal, commercial or life insurance, and then what you want to do. Choosing the cancellation option routes you to the team that can action it, which a general enquiry will not.

Before you cancel

Get the cancellation confirmed in writing with an effective date. A verbal cancellation with no reference number is how policies keep debiting.
Cancel the debit order with your bank only after the insurer has confirmed, not before. Stopping the debit first can leave you uninsured while the policy is technically still live, or in arrears.
Check whether cover is still needed on the day: a vehicle under finance usually has to be comprehensively insured as a condition of the finance agreement, and cancelling can put you in breach of that agreement rather than just leaving you uninsured.

If you are cancelling because you have found a cheaper premium elsewhere, note that King Price runs a promotion offering R500 if it cannot beat your current car insurance premium, and R1 500 if you have been claim-free with the same insurer for three years. Worth asking about before you go.

The other things that line handles

Get a quote, make a change to a policy, find your documents, or ask a question about your policy.
Submit or follow up a claim, and recover an excess or submit a third-party claim.
Find an inspection centre, which is where a vehicle is inspected before cover starts.

If cancellation is not actioned

Keep the reference number and the date of every call. If a premium is debited after a confirmed cancellation date, that is a matter for the insurer first and then for the National Financial Ombud Scheme on 0860 800 900, which now handles non-life insurance complaints and is free to consumers. Your bank can also reverse an unauthorised debit order, but do that alongside the complaint rather than instead of it.