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Alexander Forbes Pension Fund Contact Details

Verified 12 September 2026Official source onlyIndependent directoryReport a wrong number

Most people looking for the Alexander Forbes pension fund belong to the Alexander Forbes Retirement Fund, its umbrella fund, through an employer. Members of that fund have a dedicated advice line, the My Money Matters Centre, separate from Alexforbes’ general number. Use it for questions about your own savings and choices. Read from invest.alexforbes.com on 13 September 2026.

Official contact channels

What this fund provides

The Alexander Forbes Retirement Fund is described as the group’s flagship umbrella fund: one fund that many employers join, instead of each running its own. Alexforbes says the fund implemented the two-pot retirement system, which is where a savings withdrawal request starts. Alexforbes also runs preservation funds and retirement annuities for individuals, which are separate products with their own statements.

What to have ready

  • Your ID number and the name of your employer
  • Your member number, from a benefit statement if you have one
  • Your date of exit, if you have left the employer

Address and operating information

Alexforbes, 115 West Street, Sandton, 2196. If you think you have retirement money from an old employer that was never paid out, Alexforbes’ unclaimed benefits page explains the free search routes, and nobody needs to be paid a share of your benefit to trace it.

Support and escalation routes

Use the Complaints and Report Fraud links in the Alexforbes site footer first. A complaint about a retirement fund that is not resolved goes to the Pension Funds Adjudicator, 080 074 4444 or enquiries@pfa.org.za (verified on pfa.org.za on 18 August 2026).

Sources

  • Alexander Forbes Retirement Fund: invest.alexforbes.com/za/en/afrf
  • Alexforbes contact information, site footer: invest.alexforbes.com