Banking & Finance · Contact details
Absa Century City Contact Details
Absa’s walk-in branch in Century City is the Canal Walk branch, at Shop 627 on the Upper Level of Canal Walk, Century Boulevard, telephone 021 525 2640. Absa’s branch locator lists it as open 09:00 to 16:00 on weekdays and 09:00 to 13:00 on Saturdays and Sundays. We read the locator data and the contact directory on absa.co.za on 16 September 2026.
This page is published by ContactDetails.co.za, an independent directory with no link to Absa. We have no access to your accounts and cannot book a visit or pass messages to branch staff.
Official branch contact route
| What it is for | Contact |
|---|---|
| Absa Canal Walk branch, Century City (personal banking counter) | 021 525 2640 |
| Bridge Park Business Bank, Century City (business customers) | 021 816 4051 |
| Absa general enquiries, if the branch line does not answer | 08600 08600, absa@absa.co.za, seven days 08:00 to 17:00 |
| Lost and stolen cards | 0800 111 155 or +27 (0) 11 501 5050, 24 hours |
| Fraud Hotline | 0860 557 557 or +27 (0) 11 501 5089, 24 hours |
The locator gives a phone number for each Century City office but no branch email address. It shows no published hours for Bridge Park Business Bank (the field reads “Not Available”) and marks it closed on weekends, so phone before going there in person.
Location and operating information
| Office | Address | Hours listed by Absa |
|---|---|---|
| Canal Walk branch | Shop 627, Upper Level, Canal Walk, Century Boulevard, Century City, Milnerton | Weekdays 09:00 to 16:00; Saturday and Sunday 09:00 to 13:00 |
| Bridge Park Business Bank | 1st Floor, Absa Regional Office, Bridge Park, Bridgeway, Century City, Milnerton | Weekday hours not published; closed Saturday and Sunday |
Within about 10 km, Canal Walk is the only Absa branch that the locator shows as open on a Sunday. The closest other branches it lists are Montague Gardens (Shop 9, The John Montague Centre, corner Montague Drive and Link Road, 021 526 6100, weekdays 08:30 to 15:30, closed weekends), Pinelands (021 532 5600) and N1 City (021 596 9700). Pinelands and N1 City open 08:30 to 15:30 on weekdays and 09:00 to 12:00 on Saturdays.
For cash, the locator places Absa ATMs at Woolworths Century City on N1 Road and two machines at Shop 62, Sable Road. Absa’s Private Wealth “Get in touch” page also lists a Private Banking suite at Bridge Park East, Bridge Way, Century City 7441, on 0860 10 777 3, although that page files it under the name Tygervalley. Absa describes its suites as places where Private Banking clients consult their banker.
Services at this location
Absa’s locator flags these foreign exchange services at the Canal Walk branch:
- international SWIFT transfers
- foreign exchange
- the Multi-Currency Cash Passport
- Western Union
The locator does not flag Smart ID or passport services from Home Affairs at this branch, and it does not list foreign currency accounts or changing foreign cash back into rand here. For travel money questions before you go, Absa’s retail international banking desk is on 0860 151 151, Monday to Friday 08:00 to 16:30, or forex@absa.co.za.
Some Absa processes send you to a branch in person. Absa says you can cancel a fully paid-up home loan at a branch to get your title deed. For a funeral payment from a deceased customer’s account, Absa’s signed instruction Form 7581 can be completed at the nearest branch, or requested by email from its Deceased Estates team.
Parent organisation and escalation
The branch belongs to Absa Bank Limited (registration 1986/004794/06), an authorised financial services provider and registered credit provider (NCRCP7), with its head office at 7th Floor, Absa Towers West, 15 Troye Street, Johannesburg.
- Raise a counter or account problem with the Canal Walk branch first and ask for a reference.
- Still unresolved? Absa’s Complaint Resolution Suite takes formal complaints on 0800 41 41 41 (weekdays 08:00 to 16:30) or actionline@absa.co.za.
- After Absa has given its final response, you may refer the matter to the National Financial Ombud Scheme, free, on 0860 800 900 or info@nfosa.co.za.
Sources
- absa.co.za: Find us branch locator and its location data, read 16 September 2026
- absa.co.za: Talk to us contact directory, read 16 September 2026
- absa.co.za: Private Wealth Get in touch, Cancelling your home loan and Deceased Estates guide, read 16 September 2026
- nfosa.co.za published contact details