NHFC Contact Details

The NHFC contact number is the call centre on 010 085 2199, and general enquiries go to webinfo@nhfc.co.za. The National Housing Finance Corporation SOC Limited (NHFC) is a state-owned development finance institution that funds housing for the low to middle income market.

The NHFC is not the NHBRC or the Social Housing Regulatory Authority, and it is not a bank for general individual home loans.

NHFC contact details at a glance

Route	Details
Call centre	010 085 2199
General enquiries email	webinfo@nhfc.co.za
Johannesburg head office	011 644 9800
Cape Town office	021 552 1780
Gqeberha office (number as printed)	011 644 9979
Enquiry form (by product)	nhfc.co.za/connect/
First Home Finance business development	fhf_bd@nhfc.co.za
Tenders / procurement	tenders@nhfc.co.za
Fraud and Ethics line (FreeCall)	0801 212 341
Fraud and Ethics line email	nhfc@thehotline.co.za
Fraud and Ethics SMS	30916
Head office hours	08:30 to 17:00

Official contact channels

For general questions, call the NHFC call centre on 010 085 2199 or email webinfo@nhfc.co.za. The Johannesburg head office is on 011 644 9800 and is open from 08:30 to 17:00.

The enquiry form on nhfc.co.za/connect/ asks you to choose the product you are enquiring about, which sends your question to the right team. For First Home Finance, contact Business Development at fhf_bd@nhfc.co.za. Suppliers with procurement or tender queries should email tenders@nhfc.co.za.

Services and responsibilities

The NHFC provides housing finance products, and the enquiry form lists them as:

• Social Housing Finance
• Private Rental Housing Finance
• Affordable Housing Bridging Finance
• Incremental Housing Finance
• Programme and Fund Management
• Finance Linked Individual Subsidy (FLISP)
• Contractor Bridging Finance
• Equity Finance

For social housing, the NHFC provides debt funding of up to 30% to social housing institutions accredited by the SHRA.

Office and address information

The NHFC has three offices:

• Johannesburg head office: 90 Grayston Drive, Sandown, Sandton, 2031. Tel 011 644 9800. Postal address: P.O. Box 31376, Braamfontein, 2017.
• Cape Town: Tijger Park 3, Ground Floor, Willie van Schoor Avenue, Bellville Park, 7530. Tel 021 552 1780.
• Gqeberha: Fairview House, 2nd Floor, Fairview Office Park, 66 Ring Road, Greenacres, 6057. The NHFC prints 011 644 9979 for this office, which carries a Johannesburg area code, so the call centre is a safer first call.

Applications and escalation

Start a finance application or enquiry through the product enquiry form, the call centre on 010 085 2199, or webinfo@nhfc.co.za. For First Home Finance, email fhf_bd@nhfc.co.za. The NHFC does not publish a separate complaints line; if you are not getting help, contact the Johannesburg head office on 011 644 9800.

To report fraud or unethical conduct, use the independent NHFC Fraud and Ethics line: FreeCall 0801 212 341, SMS 30916, email nhfc@thehotline.co.za, or the Vuvuzela Hotline app.

For other state agencies, see the government hub or the government directory M to N listings.

Frequently asked questions

What is the NHFC contact number?

Call the NHFC call centre on 010 085 2199, or the Johannesburg head office on 011 644 9800.

Where is the NHFC head office?

90 Grayston Drive, Sandown, Sandton, 2031. It is open from 08:30 to 17:00.

What is the NHFC email address?

General enquiries go to webinfo@nhfc.co.za. First Home Finance queries go to fhf_bd@nhfc.co.za and tender queries to tenders@nhfc.co.za.

Does the NHFC have a Cape Town office?

Yes. It is at Tijger Park 3, Ground Floor, Willie van Schoor Avenue, Bellville Park, on 021 552 1780.

How do I report fraud at the NHFC?

Call the Fraud and Ethics line on 0801 212 341, SMS 30916 or email nhfc@thehotline.co.za.

Sources

• NHFC, Connect: nhfc.co.za/connect/, read 2026-09-26
• NHFC, Home page: nhfc.co.za/, read 2026-09-26
• NHFC, Procurement and tenders contact details: nhfc.co.za/procurement-and-tenders/contact-details/, read 2026-09-26