General Motors ended vehicle manufacturing and sales in South Africa, and its Gqeberha plant was sold to Isuzu.
Isuzu Motors South Africa took over the Struandale operation and supports Isuzu vehicles. Chevrolet and Opel owners were provided for through separate arrangements at the time of the withdrawal.
Parts for a discontinued marque come from specialists and the aftermarket. Ask a supplier what the availability actually is before committing to a repair on a vehicle whose brand has left the market.
This page covers how to contact General Motors in South Africa. The details below were taken from the official General Motors contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not General Motors and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
General Motors contact numbers
We could not identify an official source for an organisation trading under this name. There is no website we could confirm belongs to it, so there was nothing official to read a contact number from.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
Self-service options before you call
- Check the organisation’s own official website, which carries the current contact details.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
How a prosecution decision is made and reviewed
- The prosecutor decides, not the complainant and not the police. A case can be declined for insufficient evidence even where the complainant is certain of what happened.
- The test is a reasonable prospect of a successful prosecution, judged on admissible evidence, not on the seriousness of what is alleged.
- A decision not to prosecute can be reconsidered. Make written representations to the Director of Public Prosecutions for the division, with the case number and the reasons, and do it promptly.
- A nolle prosequi certificate allows a private prosecution in limited circumstances, which is expensive and rare but is a real remedy.
- Head office does not prosecute cases. Matters are prosecuted where they are enrolled, by the prosecutor assigned, and national office handles policy and specialised units.
The docket sits with the investigating officer until it goes to a prosecutor. If a case appears to have stopped, the investigating officer is who can say whether it has been sent for a decision at all.
Complaints and escalation
If a first call does not resolve the matter, escalate through the business’s own management first, in writing. Unresolved motor complaints go to the Motor Industry Ombudsman of South Africa on 010 590 8378, free of charge, and it covers new and used vehicles, servicing, repairs and fitment alike.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most motor industry complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake General Motors contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not General Motors.
- Reach General Motors through the official site at its official website rather than through a number in a search advert or a social media reply.
- General Motors will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the General Motors contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a General Motors number is genuine?
Check it against the official site at its official website. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not General Motors, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against official sources on 23 August 2026. If you find a detail that has changed, the official source is always the authority.