The Nedbank Voyager credit card is the SAA Voyager credit card, issued by Nedbank and co-branded with the South African Airways Voyager programme. Nedbank publishes no telephone number dedicated to it.
Official provider route
- Nedbank Contact Centre, toll free, 24 hours: 0800 555 111
- Stop or block a card and report card fraud: 0800 110 929
- Client Complaints Helpline: 0860 444 000 or 011 710 4011
Product or service support
There are two cards, not one. The SAA Voyager Gold card carries a R68 monthly service fee, a R31 monthly credit facility fee and one free supplementary card, with further supplementary cards at R42 a month. The SAA Voyager Premium card carries a R193 monthly service fee, a R36 monthly credit facility fee, preferential debit interest rates and one free supplementary card, with further ones at R47 a month. A replacement card costs R160 on either.
Eligibility, account or policy requirements
Both cards enrol you in the Voyager Rewards programme automatically, so there is no separate joining step for the rewards side. Minimum repayment is 5 percent of the outstanding balance, and credit life insurance covering death, disability, critical illness or retrenchment is optional rather than built in. Credit limit changes are made on request and are subject to reassessment, not granted automatically.
Escalation route
Split your query before you call. Anything about the card account, the fees, the limit or a disputed transaction is Nedbank, and escalates through the Client Complaints Helpline and then to the National Financial Ombud on 0860 800 900, with credit agreement matters going to the National Credit Regulator on 0860 627 627. Anything about Voyager miles, tier status or redeeming a flight is the airline programme, not the bank, and Nedbank cannot resolve it.
Sources
- personal.nedbank.co.za/bank/credit-cards.html, the SAA Voyager Gold and Premium card listings, read 2 September 2026.
- personal.nedbank.co.za/contact-us.html, read 2 September 2026.