Banking & Finance · Contact details
Nedbank Credit Card Increase Contact Details
To ask for a Nedbank credit card increase, call the Nedbank Contact Centre on 0800 555 111, which is toll-free and open 24/7, or apply in the Nedbank Money app or Online Banking. There is no separate limit-increase number; which card line applies depends on whether yours is a Nedbank, American Express or SAA Voyager card.
Nedbank credit card increase contact number
| Route | Contact |
|---|---|
| Nedbank Contact Centre | 0800 555 111, toll-free, 24/7 |
| Self-service | Nedbank Money app or Online Banking |
| Digital assistant | Enbi, on the Money app and Online Banking |
| Amex credit card line | 0860 119 966 (international +27 10 217 4736) |
| SAA Voyager credit card | 0861 263 464 (international +27 10 217 4213) |
| Amex Platinum services | 0800 004 244 (international +27 10 217 4735) |
| Lost or stolen cards | 0800 110 929 (international +27 10 217 4330), all hours |
The contact centre number above is the one to use for a limit increase, and the name on the front of the card tells you which of the card lines below applies. The corporate lines are for company cards issued through an employer rather than personal ones.
| Card | Local | International |
|---|---|---|
| Lost and stolen cards | 0800 110 929 | +27 10 217 4330 |
| Amex credit card | 0860 119 966 | +27 10 217 4736 |
| Amex Platinum services | 0800 004 244 | +27 10 217 4735 |
| Amex Corporate Gold card | 0860 102 191 | +27 10 217 4736 |
| Amex Corporate Green card | 0860 102 191 | +27 10 217 4750 |
| Corporate purchasing card | 0860 102 191 | +27 10 217 4736 |
| SAA Voyager credit card | 0861 263 464 | +27 10 217 4213 |
| Merchants | 0860 114 966 | +27 10 217 4005 |
These are the lines Nedbank lists under Card on its contact page.
How to apply for a Nedbank credit card increase
A limit increase is a credit application, so it is assessed against affordability. Nedbank words it as applying to increase your limit, not as a setting you switch on. Expect to provide current income and expense information, and be ready for a credit check. The app and Online Banking are the fastest route; the contact centre is there when the app will not let you proceed.
Lowering a limit is different: Nedbank describes changing your credit limit on request, and a reduction is generally the simpler of the two. If your limit was reduced rather than increased, that is usually a risk decision on the account, and the contact centre on 0800 555 111 is the place to ask for the reason.
Two figures from Nedbank’s own card pages are worth checking against your statement first. The minimum repayment on its credit cards is 5% of the outstanding balance, and the cards offer up to 55 interest-free days depending on the card. A bigger limit does not change either: it changes how much you can owe. The monthly fees also differ sharply by card, from a R65 monthly maintenance fee on one card to a R535 service and facility fee on a card requiring a minimum income of R62,500 a month, so if the current card is under strain, compare the fee with the others before upgrading.
What else you can do in the Money app
- Block, replace, freeze and unfreeze the card. Nedbank also gives 0800 110 929 for this, at any hour.
- Set transfer and withdrawal limits.
- Create virtual cards for online payments without exposing your physical card details; some cards allow up to 10 free.
- Link the card to Apple Pay, Samsung Pay, Fitbit Pay or Garmin Pay, and scan to pay with QR codes.
One caution when reading Nedbank’s card pages: the American Express section prints an incomplete telephone number for ordering a complementary card. Do not dial a number that is a digit short; use 0860 119 966 or the contact centre instead.
Lost, stolen or defrauded Nedbank card
Call 0800 110 929 immediately, or block the card in Online Banking or the Money app, then phone. From outside South Africa the number is +27 10 217 4330. Merchants querying a card machine transaction use 0860 114 966.
Do not discuss a limit increase or any card detail with someone who phoned you: end the call and dial 0800 555 111 yourself.
Frequently asked questions
How do I increase my Nedbank credit card limit?
Apply in the Nedbank Money app or Online Banking, or call the Nedbank Contact Centre on 0800 555 111. It is treated as a credit application, so affordability is assessed and a credit check may run.
Is there a Nedbank credit card increase contact number?
There is no separate limit-increase number. Use 0800 555 111, or the card line printed on your card: 0860 119 966 for Amex, 0861 263 464 for SAA Voyager, 0800 004 244 for Amex Platinum services.
Can I apply for a Nedbank credit card increase online?
Yes. The Money app and Online Banking are the fastest route, and the Enbi digital assistant sits in both. The contact centre is the fallback when the app will not let you proceed.
What number do I call if my Nedbank card is lost or stolen?
Call 0800 110 929, all hours, or +27 10 217 4330 from abroad. You can also block the card in the Money app or Online Banking and then phone.
Why was my Nedbank credit card limit reduced?
A reduction is usually a risk decision on the account. Ask the contact centre on 0800 555 111 for the reason; Nedbank describes lowering a limit as a change made on request and the simpler of the two directions.
Sources
- Nedbank, Contact us, Card section: personal.nedbank.co.za/contact/contact-us.html (read 23 September 2026)
- Nedbank, Credit cards: personal.nedbank.co.za/bank/credit-cards.html (read 23 September 2026)