Banking & Finance · Contact details
Old Mutual Namibia Loans Contact Details
For an Old Mutual personal loan in Namibia, call Old Mutual Finance on +264 81 956 1012 or email nam-omfinloans@oldmutual.com. Namibian personal loans are provided by Old Mutual Finance Namibia (Pty) Ltd (OMFIN), a NAMFISA-registered credit provider that is separate from Old Mutual South Africa, so South African Old Mutual numbers cannot help with Namibian loans.
Old Mutual Namibia loans contact details at a glance
| Route | Details |
|---|---|
| Old Mutual Finance Namibia (loans) | +264 81 956 1012 |
| Old Mutual Namibia Contact Centre | +264 81 956 1010 |
| Windhoek switchboard | +264 81 956 1000 |
| Loan applications email | nam-omfinloans@oldmutual.com |
| Loan collections email | NAM-OMFINCT@oldmutual.com |
| Lending general enquiries email | NAM-FinanceLending@oldmutual.com |
| Complaints/compliments line | +264 61 299 3999 |
| Head office address | Mutual Tower, 223 Independence Avenue, Windhoek, Namibia |
Official provider route
To apply for a loan or speak to a financial consultant, call Old Mutual Finance on +264 81 956 1012 or email nam-omfinloans@oldmutual.com. General lending questions go to NAM-FinanceLending@oldmutual.com, and questions about repayments or arrears go to the collections mailbox, NAM-OMFINCT@oldmutual.com. The Contact Centre is on +264 81 956 1010 and the Windhoek switchboard on +264 81 956 1000.
Product or service support
- Repayment terms range from 3 to 60 months.
- The Special Loan is priced at Prime minus 1%. Other products are priced between Prime x 1.4 and Prime x 2.
- The Short-Term Loan carries a once-off 19% initiation fee plus a 5% initiation fee; stamp duty and the NAMFISA levy are added.
- Old Mutual’s representative example: N$5,000 over 6 months costs N$5,532.24 in total, including credit life.
Eligibility, account or policy requirements
You must be 21 or older to apply. Old Mutual assesses affordability under the Micro-lenders Act 7 of 2018. OMFIN is registered with NAMFISA as a credit provider (registration 25/11/398), and its company registration number is 2007/0722.
Escalation route
For a complaint, call +264 61 299 3999 or email nam-cscomplaints@oldmutual.com. You can also write to the head office at Mutual Tower, 223 Independence Avenue, Windhoek, or PO Box 25548, Windhoek. More lenders are in our financial services directory.
Frequently asked questions
What is the Old Mutual Namibia loans contact number?
Call Old Mutual Finance Namibia on +264 81 956 1012.
What is the Old Mutual Namibia loan application email?
How long can I take to repay an Old Mutual loan in Namibia?
Repayment terms range from 3 to 60 months.
How old must I be to get an Old Mutual loan in Namibia?
You must be 21 or older.
How do I complain to Old Mutual Namibia?
Call +264 61 299 3999 or email nam-cscomplaints@oldmutual.com.
Sources
- Old Mutual Namibia, Personal loans, oldmutual.com.na/personal/solutions/personal-loans/, read 27 September 2026
- Old Mutual Namibia, Contact us, oldmutual.com.na/contact-us/, read 27 September 2026