NUPSAW Contact Details

NUPSAW is the National Union of Public Service and Allied Workers, a South African trade union organising in the public service and allied sectors. It runs a head office in Akasia north of Pretoria and a network of provincial and regional offices, and members are generally routed to the office covering their province rather than to head office.

Official contact channels

• Head office telephone: 012 342 1674
• General email: info@nupsaw.org.za
• General Secretary: generalsecretary@nupsaw.co.za
• Head office: Success Mataitsane House, 17 Iris Street, Heatherdale AH, Akasia, 0182
• Postal: P.O. Box 58481, Karenpark, 0118

One thing to watch: the union publishes its general enquiry address on the nupsaw.org.za domain but its office mailboxes on nupsaw.co.za. Both are the union, but a message sent to the wrong domain variant of an office address will not arrive, so copy the address exactly as listed.

What this organisation provides

• Trade union representation and membership for public service and allied workers
• Representation at bargaining councils: the ELRC, GPSSBC, PHSDSBC, PSCBC and SSSBC
• Case handling and representation for members in workplace disputes
• A membership application form published on the union site
• Member benefits and published financials, congress and event material

The bargaining council list is the practical detail. Which council covers you decides where a dispute is heard, and it follows your employer sector rather than your job title. Education staff fall under the ELRC, health and social development under the PHSDSBC, and police and correctional services under the SSSBC.

Address and operating information

• Gauteng provincial, Pretoria: Thami Mtshali House, 814 Church Street, Eastwood, 0083, tel 012 327 8989, gp@nupsaw.co.za
• Gauteng regional, Johannesburg: Suite 1301, Metropolitan Building, 108 Fox Street, Marshalltown, 2000, tel 011 331 1010
• KwaZulu-Natal provincial, Durban: Eric J Sibeko House, 76 Clark Road, Glenwood, 4001, tel 031 205 2114, kzn@nupsaw.co.za
• KwaZulu-Natal regional, Dundee: 49 Victoria Street, 3000, tel 067 094 0820, dundee@nupsaw.co.za
• Western Cape provincial, Bellville: Ezra Mfingwana House, cnr 14 Boston Street and 3rd Avenue, 7530, tel 021 945 1121, ct@nupsaw.co.za
• Western Cape regional, George: Shop 16, Joubert Plaza, 87 Market Street, 6530, tel 044 873 2762, george@nupsaw.co.za
• Eastern Cape provincial, Gqeberha: 2nd Floor, Govco House, 522 Govan Mbeki Road, North End, 6230, tel 041 487 2497
• Eastern Cape regional, East London: Titus Daniso House, 83 Rhodes Street, Quigney, 5201, tel 043 722 0737
• Free State provincial, Bloemfontein: SL Malema House, 58 Victoria Road, 9301, tel 051 448 4125, freestate@nupsaw.co.za
• Free State regional, Phuthaditjhaba: 1st Floor Office 8, 8933a Makhala Street, Qwaqwa, 9866, tel 058 713 0671, qwaqwa@nupsaw.co.za
• Mpumalanga provincial, Mbombela: KI Mokaila House, 21 Brander Street, 1200, tel 013 762 3044, mbombela@nupsaw.co.za
• Mpumalanga regional, Emalahleni: Office 29, Boshielo House, 10 Hofmeyer Street, 1035, tel 013 690 3166, mpumalanga@nupsaw.co.za
• Limpopo provincial, Thohoyandou: Baldwin Lidzhade House, 835 Block P East, Mphephu Drive, 0950, tel 015 962 1516, limpopo@nupsaw.co.za
• Limpopo regional, Polokwane: 24 Grobler Street, 0700, tel 015 291 3577, polokwane@nupsaw.co.za
• North West provincial, Mahikeng: Patrick Funani House, 6 Molopo Road, 2745, tel 018 381 4669, northwest@nupsaw.co.za
• Northern Cape, Kimberley: 15b Angel Street, New Park, 8301, tel 053 831 3125, northerncape@nupsaw.co.za

Two Eastern Cape mailboxes look transposed on the union site: the Gqeberha office is listed with el@nupsaw.co.za and the East London office with pe@nupsaw.co.za. Phone the office rather than guessing which way round it should be, and confirm the address with the person who answers.

The contacts page carries a date stamp of January 2022, so treat the smaller regional entries as needing a call to confirm before you travel. Head office is the reliable starting point if an office number does not answer.

Support and escalation routes

• Start with the provincial office for your province; head office on 012 342 1674 if it does not answer
• Membership and case questions go through your office, not to head office directly
• A dispute the union takes up is heard at the relevant bargaining council, or at the CCMA where no council has jurisdiction
• NUPSAW is affiliated to SAFTU and to Public Services International
• Complaints about the union itself as an organisation fall to the Registrar of Labour Relations at the Department of Employment and Labour

Keep union representation and statutory rights separate in your own mind. The union can represent you, but the underlying deadlines are set by the Labour Relations Act, and a referral clock keeps running whether or not your union office has come back to you.

Sources

• NUPSAW office contacts page, nupsaw.org.za, read 3 September 2026