Business · Contact details
SATU Union Contact Details
SATU, the South African Typographical Union, is reached on 012 338 2021 or by email at admin@satu.co.za. The head office is at 6 Estcourt Avenue, Centurion, 0157, and the same telephone number serves every regional office.
SATU contact number and email
| Route | Detail |
|---|---|
| Telephone, all offices | 012 338 2021 |
| admin@satu.co.za | |
| Head office | 6 Estcourt Avenue, Centurion, 0157 |
| Regional officials | Individual staff mailboxes for each regional office are listed on the union site |
The single shared number is not an error on their part. Calls for Durban, Cape Town, Gqeberha and Johannesburg all land on the Centurion line, so ask for the region you need rather than expecting a local office to answer directly. If you want a named regional official, email is the more reliable route and their addresses are listed on the union site.
Use 012 338 2021 for membership queries, benefit questions and workplace cases, and admin@satu.co.za where you need something in writing.
SATU offices and addresses
- Head office, Centurion: 6 Estcourt Avenue, Centurion, 0157
- Johannesburg office: Wierdapark, Centurion
- Durban: 320 Anton Lembede Street, Durban Central, 4001
- Gqeberha: 49 Worraker Street, Newton Park
- Cape Town: Unit 110, Trevenna Centre, 245 Voortrekker Road, Goodwood, 7460
The office labelled Johannesburg is in Centurion, not in Johannesburg, and sits close to the head office address. If you are travelling to see someone in person, confirm which building you are expected at, because the two Centurion addresses are easy to confuse.
No trading hours are published for any office, so phone 012 338 2021 before travelling to a regional office.
SATU member benefits: funeral cover, out of work benefit and the education fund
Membership of the union carries more than workplace representation. The listed benefits are:
- Trade union representation for workers in the printing, packaging and newspaper industries
- Funeral cover for members and immediate family, with waiting-period terms
- An out of work benefit paid weekly to members who lose their jobs
- An educational fund for members and their dependants
- Access to a medical aid arrangement, which the union addresses directly in its published questions
The benefit questions the union answers most often are about timing. Funeral cover carries waiting periods and claim limits, and a member who joins today generally cannot claim in full tomorrow. Ask for the current terms in writing when you join rather than relying on what a colleague was paid out years ago.
Bargaining council, CCMA and UIF: where SATU matters go next
Membership, benefit and case queries go to 012 338 2021 or admin@satu.co.za. From there, the routes are:
- A workplace dispute the union takes up is heard at the relevant bargaining council, or at the CCMA where no council has jurisdiction
- Complaints about the union as an organisation go to the Registrar of Labour Relations at the Department of Employment and Labour
- Funeral and other insured benefits are underwritten products; disputes over a declined claim can go to the National Financial Ombud on 0860 800 900
- Unemployment benefits are claimed from the UIF, separately from any union out of work benefit
Keep the union benefit and the statutory one apart. An out of work benefit paid by the union does not replace a UIF claim, and lodging one does not lodge the other. Members who assume the union has handled UIF for them are the ones who discover the gap months later.
Frequently asked questions
What is the SATU contact number?
Call 012 338 2021. Every SATU office, including Durban, Cape Town, Gqeberha and Johannesburg, answers on this one Centurion line, so ask for the region you need.
What is SATU’s email address?
The general address is admin@satu.co.za. The union also publishes individual staff mailboxes for each regional office on its own site, which is the better route when you need a named official.
Where is the SATU head office?
The head office is at 6 Estcourt Avenue, Centurion, 0157. The Johannesburg office is also in Centurion, at Wierdapark, so confirm the building before travelling.
Does SATU publish office hours?
No trading hours are published for any SATU office. Phone 012 338 2021 to confirm when the office you need is open.
Sources
- South African Typographical Union contact page and published questions, satu.co.za, read 3 September 2026