Sappi Southern Africa is the regional arm of the global Sappi group, run from Rosebank in Johannesburg. One switchboard covers the regional head office and the biotech divisions that share the address.
Official contact channels
- Sappi Southern Africa head office: 011 407 8111, published as +27 (0)11 407 8111
- Sappi Biotech Lignin: same number, mailbox [email protected]
- Sappi Biotech Valida nanocellulose: mailbox [email protected]
- Central Africa sales: [email protected]
Sappi publishes the head office number once with a trailing extra digit, as +27 11 407 8111 1. The working number is 011 407 8111; the additional digit is a footnote marker rather than part of the number. Most of the other addresses on the locations page belong to named individuals rather than roles, so the mailboxes above are the ones that survive staff changes.
Services and responsibilities
- Woodfibre-based products: packaging and speciality papers, paperboard, containerboard, label papers and release liners, graphic papers, pulp, tissue and timber
- Biomaterials, including lignin and Valida nanocellulose, run as separate Sappi Biotech units from the same Rosebank address
- Sappi ReFibre, the recovered paper operation, on 013 741 3378
Office and address information
- 108 Oxford Road, Rosebank, Johannesburg, 2196
- South African mills: Stanger on 032 437 2100, Ngodwana on 013 734 6111, plus Saiccor and Tugela.
- Sappi was founded in 1936 as South African Pulp and Paper Industries.
Applications and escalation
- Sappi publishes a Code of Ethics setting out how employees and stakeholders should report concerns, which is the stated route for an ethics complaint rather than the switchboard.
- Sappi runs separate regional contact pages per country. Reaching the wrong region is the usual reason an enquiry stalls, so use the en-za pages for South Africa.
- Careers, investor and supplier enquiries each have their own sections rather than going through the head office line.
Sources
- sappi.com/en-za/about-us/locations for the head office number and address, the biotech unit mailboxes, the ReFibre number and the mill list.
- sappi.com/en-za/contact-us and the Sappi product pages for the divisional structure and product range.