Post Office Dunswart is a branch in Boksburg, Ekurhuleni. The South African Post Office publishes customer services on 0860 111 502 and [email protected], and does not publish direct numbers for individual branches.
ContactDetails.co.za is an independent directory and is not the Post Office.
Ask which department, not just which branch
Most wasted calls to the Post Office happen because a query goes to general customer services when a specific department handles it. SAPO publishes several separate routes, and using the right one is faster than any branch number would be.
| What it is for | Contact |
|---|---|
| Customer services | 0860 111 502, [email protected] |
| Head office | 012 407 7000 |
| Head office address | NPC Building, cnr Jeff Masemola and Sophie de Bruyn Streets, Pretoria, 0001 |
| Postal address | PO Box 10000, Pretoria, 0001 |
| Supply chain and suppliers | 012 845 2400, [email protected] |
| Philatelic services and stamps | 012 845 2815, [email protected] |
| Sales | [email protected] |
Note the head office address, because it has moved. Some directories still list a Centurion address; the address SAPO itself publishes is in central Pretoria, with entrance from Jeff Masemola Street.
Courier is a different product from post
People use “the Post Office” to mean everything it does, and then chase the wrong service. Speed Services Couriers and EMS are courier products, tracked and priced differently from ordinary mail, and a query about one is not a query about the other.
- Have the tracking or waybill number ready for anything sent as a courier item. An ordinary posted item without registration cannot be traced at all.
- Registered post is traceable; standard post is not. If it matters, register it, and keep the slip.
- EMS is the international express product, and a delay there may sit with customs rather than with the Post Office.
Phone before you travel to a branch
This is the practical advice that saves a wasted trip, and it applies to every branch rather than to Dunswart in particular.
- Branch services vary. Not every outlet offers every service, and what a branch handled last year it may not handle now.
- Confirm the branch is trading and its hours through customer services before travelling, particularly if you are collecting something with a deadline.
- Take identification for any collection, and the collection notice if you were sent one.
- An item held for collection is held for a limited period before being returned to sender, so act on a notice quickly.
Related contact pages
Frequently asked questions
What is Post Office Dunswart’s phone number?
SAPO does not publish direct numbers for individual branches. Use customer services on 0860 111 502.
Can I track something I posted?
Only if it was registered or sent as a courier item such as Speed Services or EMS. Ordinary post is not traceable.
Where is the Post Office head office?
NPC Building, corner Jeff Masemola and Sophie de Bruyn Streets, Pretoria, with entrance from Jeff Masemola Street. Older listings give a Centurion address.
Details were read on the Post Office’s own website on 25 August 2026. Where a detail has changed, the Post Office is the authority.