Government · Contact details
Riversdale Traffic Department Contact Details
The Riversdale traffic department answers on 028 713 7817 for general enquiries and motor vehicle registration, at Mulder Street, Riversdale, 6670, Monday to Friday 08:00 to 15:30. Hessequa Municipality runs the department and prints a different number for each counter, so the right line depends on whether you are licensing, registering a vehicle or reporting something.
Riversdale traffic department contact numbers
| What it is for | Contact |
|---|---|
| Traffic department, general | 028 713 7817 |
| Licensing and general enquiries | 028 713 7821, 028 713 8101 or 028 713 7963 |
| Motor vehicle registration | 028 713 7817 or 028 713 7818 |
| Operations, staffed around the clock | 028 713 7917 |
| Municipal switchboard | 028 713 8000 |
| Municipal email | info@hessequa.gov.za |
| Municipal emergency number | 084 014 1828 |
The operations line on 028 713 7917 is the one that runs outside office hours. Licensing and registration counters keep office hours only, so a call to those numbers in the evening will not be answered even though the department has a 24-hour line.
What the Riversdale traffic department handles
- Learner and driving licence testing, renewals and temporary licences
- Professional driving permits
- Motor vehicle registration and licensing
- Roadworthy testing
- Traffic fine payment and traffic law enforcement across the Hessequa area, which covers Riversdale, Albertinia, Heidelberg, Stilbaai, Witsand, Gouritsmond, Slangrivier and Jongensfontein
Bring the originals of your identity document and proof of residence, and expect the roadworthy and licensing counters to work to booking slots rather than to a walk-in queue. Phoning ahead to book matters most in the December holiday period, when the coastal towns fill up.
Where the Riversdale traffic department is, and its hours
| Where | Details |
|---|---|
| Traffic department | Mulder Street, Riversdale, 6670 |
| Office hours | Monday to Friday, 08:00 to 15:30 |
| Civic Centre (rates, water, general municipal business) | Van den Berg Street, Riversdale |
| Postal address | PO Box 29, Riversdale, 6670 |
Do not confuse the two Riversdale addresses. Rates, water and general municipal business are handled at the Civic Centre in Van den Berg Street; licensing, registration and roadworthy testing happen at the traffic department in Mulder Street.
Paying or contesting a Riversdale traffic fine
- Fines can be paid in person, by direct transfer, or through the PayCity service the municipality points to
- Proof of payment for fines is submitted to riversdal@tmt.africa, the municipality nominated processing address
- Pay or contest a fine before the court date printed on the notice; a missed date turns a fine into a warrant
- Service complaints the department does not resolve go to the municipality on 028 713 8000 or info@hessequa.gov.za
- Maladministration by a municipality can be taken to the Public Protector
- Vehicle registration and licence records are held on the national NaTIS system, administered by the Road Traffic Management Corporation
If you want to contest rather than pay, make a written representation to the issuing authority before the court date rather than simply ignoring the notice. Representations are considered on their merits; silence is not, and the matter escalates on its own timetable regardless of whether you think the fine was fair.
Frequently asked questions
What is the Riversdale traffic department contact number?
028 713 7817 for general enquiries and motor vehicle registration. Licensing counters are on 028 713 7821, 028 713 8101 or 028 713 7963, and registration is also on 028 713 7818.
What are the Riversdale traffic department hours?
Monday to Friday, 08:00 to 15:30, at Mulder Street, Riversdale. The operations line on 028 713 7917 is staffed around the clock, but licensing and registration counters keep office hours only.
Where do I pay a Riversdale traffic fine?
In person, by direct transfer, or through the PayCity service the municipality points to. Send proof of payment to riversdal@tmt.africa, and act before the court date printed on the notice.
Which number do I call after hours?
The operations line on 028 713 7917, staffed around the clock. For a municipal emergency, the number is 084 014 1828.
Is the traffic department the same as the Hessequa Civic Centre?
No. The traffic department is in Mulder Street and handles licensing, registration and roadworthy testing. The Civic Centre in Van den Berg Street handles rates, water and general municipal business.
Sources
- Hessequa Municipality contact and protection services pages, hessequa.gov.za, read 3 September 2026