Klerksdorp is in the North West province, in the Matlosana municipality.
UIF is administered through labour centres, and the labour centre where you registered holds your file. That is the office that can trace a payment, and a different labour centre generally cannot see the detail of your claim.
Nobody may charge you to claim UIF. Agents offering to unlock a payout for a percentage are common outside labour centres and they are taking money for a free process. The claim is yours to lodge and the money is paid to you.
This page covers how to contact the Commission for Conciliation, Mediation and Arbitration in South Africa. The details below were taken from the official Commission for Conciliation, Mediation and Arbitration contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not the Commission for Conciliation, Mediation and Arbitration and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
The Commission for Conciliation, Mediation and Arbitration contact numbers
The Commission for Conciliation, Mediation and Arbitration does not publish a contact telephone number on its official website. We checked on 22 August 2026 and the site carries no telephone number we could pass on. The official site at ccma.org.za is the route to use.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
The CCMA is free to employees and you do not need a lawyer. Legal representation is in fact restricted at conciliation. The deadlines are strict: a dismissal must be referred within 30 days of the dismissal date and an unfair labour practice within 90 days. A late referral needs condonation, which is granted at the CCMA’s discretion and not automatically.
Self-service options before you call
- Check the official site at ccma.org.za, which carries the current contact details and any online enquiry form.
- WhatsApp on 060 224 2437, which works over wifi and leaves you a written record.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
UIF and Compensation Fund claims
- UIF is claimed by the employee, not by the employer, and you claim in your own name. An employer must issue a UI-19 declaration and a certificate of service, but it does not lodge the claim for you.
- The deadlines are real. Unemployment benefits must generally be claimed within twelve months of the last day of employment, and maternity benefits have their own window. Late claims are refused.
- You must have contributed to claim. Benefit is based on your credit days, accumulated from contributions, so a short period of employment yields a short period of benefit.
- Compensation Fund claims are for injury or illness at work, and they are lodged by the employer, not the employee. If the employer will not lodge, you may report that to the Department of Employment and Labour.
- Nobody may charge you to claim. Agents offering to unlock a UIF payout for a percentage are common and are taking money for a free process.
Both funds are administered by the Department of Employment and Labour through its labour centres. The labour centre where you registered holds your file, and that is the office that can trace a payment.
Complaints and escalation
If a first call does not resolve the matter, escalate through the labour centre where the claim was registered, in writing, since that office holds the file. Unresolved claims escalate within the Department of Employment and Labour to the provincial office. Disputes about dismissal or unpaid wages are a different route entirely and go to the CCMA on 0861 16 16 16.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most employment complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Commission for Conciliation, Mediation and Arbitration contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not the Commission for Conciliation, Mediation and Arbitration.
- Reach Commission for Conciliation, Mediation and Arbitration through the official site at ccma.org.za rather than through a number in a search advert or a social media reply.
- The Commission for Conciliation, Mediation and Arbitration will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Commission for Conciliation, Mediation and Arbitration contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a Commission for Conciliation, Mediation and Arbitration number is genuine?
Check it against the official site at ccma.org.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not the Commission for Conciliation, Mediation and Arbitration, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Commission for Conciliation, Mediation and Arbitration source on 22 August 2026. If you find a detail that has changed, the official source is always the authority.