The hospital in Bothaville is officially Nala District Hospital, and the Free State Department of Health lists it on 056 515 2071, with a fax on 056 515 4414. It is in Van Riebeeck Street, Bothaville, with a postal address of Private Bag X7, Bothaville, 9660. There is no separate facility called Bothaville Hospital: Nala is the district, and the hospital is named for it.
ContactDetails.co.za is an independent directory. We are not the hospital or the Free State Department of Health. This page is a routing aid, and it is explicit below about how current the provincial source is.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Bothaville is a farming town in the northern Free State with long distances to larger centres, so dispatch time matters more than it does in a city. A hospital switchboard cannot send a vehicle. Call the ambulance number first and let someone else phone the hospital.
Contact details as published
| What it is for | Contact |
|---|---|
| Nala District Hospital, telephone | 056 515 2071 |
| Fax | 056 515 4414 |
| Physical address | Van Riebeeck Street, Bothaville |
| Postal address | Private Bag X7, Bothaville, 9660 |
| Ambulance, nationally | 10177 or 112 |
| Health Ombud, standard of care | 080 911 6472 |
How current this is, honestly
The Free State does not maintain a per-facility web directory of the kind the Western Cape publishes. Its institutions are listed in a single downloadable contact list on the departmental website, and that document is the official source for the number above.
That list is not recently dated. It sits in an area of the departmental site dating from several years back, and it names individual staff members who may well have moved on. We publish the switchboard from it because it is the only official source, and we are telling you its age rather than presenting it as freshly confirmed. Phone before you travel, particularly if you are driving in from a farm or a neighbouring town.
We do not reproduce the names or personal contacts of the staff listed in that document. Those individuals change, and a public directory is not the place to republish them.
If the number does not work
- Check your clinic card or referral letter. Facility numbers are commonly printed on them and reflect the hospital as it was when you last attended.
- Ask your local clinic. Clinics deal with their district hospital daily and hold the working number, which is usually more current than anything published.
- Ask at the hospital reception. For a town this size that is often quicker than any phone route.
- Do not rely on online directory listings. They are frequently copies of the same ageing provincial document, so they agree with each other without being any more current.
What a district hospital does
Nala District Hospital provides general admissions, deliveries, routine surgery and emergency stabilisation for Bothaville and the surrounding Nala area. It is not a specialist hospital. Anything requiring a specialist is referred onward within the Free State system.
Outside an emergency you are expected to start at a clinic, which handles routine consultations, chronic medicine, immunisation, family planning and antenatal care, and which writes the referral letter. Arriving at the hospital for something a clinic handles usually means being sent to the clinic.
What to bring
- Your identity document, or the patient’s.
- Your clinic card and hospital file number if you have attended before.
- The referral letter for anything that is not an emergency.
- Your medicines in their packaging.
- Proof of income where you have it. Public healthcare is means-tested under the Uniform Patient Fee Schedule, and pregnant women and children under six are treated free of charge.
Complaints
- Raise it at the hospital and get a written reference number.
- Escalate to the Free State Department of Health. Note that the MEC’s office is a political office rather than a service desk, and writing to it normally results in referral back to the department.
- Then the Health Ombud on 080 911 6472, or [email protected], which investigates the standard of care at any health establishment.
- Conduct by a named doctor or nurse goes to the HPCSA or the South African Nursing Council instead.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Bothaville Hospital?
The Free State Department of Health lists Nala District Hospital in Bothaville on 056 515 2071. Phone ahead before travelling, because the provincial list is not recently dated.
Is Nala District Hospital the same as Bothaville Hospital?
Yes. It is the district hospital serving Bothaville and is named after the Nala district. Official listings use the Nala name.
Where is it?
Van Riebeeck Street, Bothaville, in the northern Free State. The postal address is Private Bag X7, Bothaville, 9660.
Do I need a referral letter?
For anything that is not an emergency, generally yes. Start at a clinic, which refers you to the hospital if that is the right level of care.
Why does the province not publish more detail?
The Free State lists its institutions in a single downloadable contact document rather than a per-facility web directory. It is the official source, and it is the one we used.
Details on this page were read from the Free State Department of Health institutions contact list on 24 August 2026. Where a detail has changed, the official source is always the authority.