Eden Park Clinic is a municipal clinic in Alberton, run by the City of Ekurhuleni, and the City does not publish a direct number for it. The verified route is the Alberton Customer Care Centre on 011 999 2100. For a life-threatening emergency in Ekurhuleni, the City publishes 011 458 0911 alongside the national 10177 and 112.
ContactDetails.co.za is an independent directory. We are not the clinic or the City of Ekurhuleni. Numbers for this clinic circulate widely in online listings, and none of them appears on a municipal or provincial website, so we do not republish them.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Within Ekurhuleni the City also publishes 011 458 0911 for life-threatening emergencies, which reaches its own emergency services. Any of the three works. A clinic has no emergency unit, keeps weekday hours and cannot dispatch a vehicle.
Verified contact routes
Read on the City of Ekurhuleni website on 24 August 2026.
| What it is for | Contact |
|---|---|
| Alberton Customer Care Centre | 011 999 2100 |
| Alberton CRM line | 011 999 2643 |
| Alberton Customer Care address | Alwyn Taljaard Street, Alberton, 1449 |
| Ekurhuleni emergencies | 011 458 0911 |
| Ambulance, nationally | 10177 or 112 |
| Health Ombud, standard of care | 080 911 6472 |
Customer care centres open on weekdays from 08:00 to 16:00, and from 09:00 on Wednesdays.
Municipal, not provincial
In Gauteng, primary health care is split. The Gauteng Department of Health runs the hospitals, while the metros run a large share of the clinics. Eden Park Clinic sits on the municipal side, under the City of Ekurhuleni.
- Service questions and complaints go to the City, through a customer care centre, not to the provincial health department.
- A referral to a hospital still enters the provincial system. The clinic writes the letter, and the hospital is run by the province.
- Phoning the province about a municipal clinic wastes the call. This split is the single most common reason people are transferred repeatedly and get nowhere.
Logging it as a service request
The City runs its clinics the way it runs its other services, which means a complaint about one is logged as a service request with a reference number. That is more useful than it sounds.
- Phone the Alberton Customer Care Centre on 011 999 2100, or go in person to Alwyn Taljaard Street.
- Name the facility and the suburb clearly. “Eden Park Clinic, Eden Park, Alberton” is what routes it.
- Insist on the reference number before the call ends. Without one there is nothing to follow up and nothing to escalate.
- Quote that reference every time afterwards. Each later stage asks for it.
What a municipal clinic handles
Primary care, on weekday hours, largely walk-in. That covers routine consultations, chronic medicine, immunisation and child health, family planning, antenatal care, and HIV and TB services. Queues form before opening, so arriving early matters more than phoning ahead.
Anything beyond primary care is referred to a hospital, and the clinic writes the referral letter. Going to a hospital without it usually means being sent to a clinic first.
What to bring
- Your identity document, or the child’s birth certificate for a child health visit.
- Your clinic card if you have attended before.
- The Road to Health booklet for immunisations.
- Your current medicines in their packaging.
- Proof of income where you have it. Fees follow the Uniform Patient Fee Schedule, and pregnant women and children under six are treated free of charge.
Complaints
- Ask for the facility manager at the clinic itself.
- Log it with the City through the Alberton Customer Care Centre, and keep the reference number.
- Then the Health Ombud on 080 911 6472, which investigates the standard of care at any health establishment, municipal clinics included.
- Conduct by a named nurse or doctor goes to the South African Nursing Council or the HPCSA.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Municipality contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Eden Park Clinic?
The City of Ekurhuleni does not publish a direct number for it. Phone the Alberton Customer Care Centre on 011 999 2100 and name the clinic and suburb.
Where is Eden Park Clinic?
In Eden Park, Alberton, within the City of Ekurhuleni in Gauteng.
Is it a government clinic?
Yes, a municipal one. The City of Ekurhuleni runs it, rather than the Gauteng Department of Health, which runs the hospitals.
What is the emergency number for Ekurhuleni?
The City publishes 011 458 0911 for life-threatening emergencies. The national numbers 10177 and 112 also work.
Why are the numbers I found online not listed here?
They appear only in third-party listing sites, not on any municipal or provincial page. We do not republish clinic numbers we cannot confirm at source.
Routes on this page were read on the City of Ekurhuleni website on 24 August 2026. Where a detail has changed, the official source is always the authority.