Hayani Hospital is a psychiatric hospital at Sibasa, Thohoyandou, in Limpopo, on the R523. The name does not say so, and that is the single most useful thing to know before phoning or travelling. Limpopo does not publish facility numbers on an official source, so the verified routes are the Limpopo Department of Health and Social Development on 015 293 6000 and the provincial health complaints line on 0800 919 191.
ContactDetails.co.za is an independent directory. We are not the hospital or the Limpopo Department of Health. Numbers for Hayani circulate in online listings and none appears on an official source, so we do not republish them.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. If someone is at immediate risk of harming themselves or another person, that is an emergency and the ambulance service or the police on 10111 are the right call. Do not drive an acutely unwell person to a psychiatric hospital on your own initiative expecting an admission at the door. Admission to a mental health facility runs through an assessment process, described below, and an emergency unit is where an acute crisis is stabilised first.
Verified contact routes
Read on South African government sources on 24 August 2026.
| What it is for | Contact |
|---|---|
| Limpopo Health and Social Development head office | 015 293 6000 |
| Head office address | 18 College Street, Polokwane |
| Limpopo health complaints, toll free | 0800 919 191 |
| Ambulance, nationally | 10177 or 112 |
| Police | 10111 |
| Health Ombud, standard of care | 080 911 6472 |
How admission to a mental health facility works
This is where most families get stuck, and it is not something a phone number solves. Psychiatric admission in South Africa is a legal process, not simply a clinical decision, and it is governed by the Mental Health Care Act.
- Voluntary admission is the simplest route, where the person agrees to treatment.
- Where a person cannot consent or refuses and is at risk, a family member or someone close to them applies, and the person is assessed at a designated health establishment before any longer admission follows. The assessment happens first, at a facility equipped to do it, and it is time limited by law.
- Decisions are reviewable. The Act builds in review of involuntary care rather than leaving it open ended, which matters both for the patient and for the family.
Start at a district hospital or clinic rather than at the psychiatric hospital. That is where the assessment is initiated and where the paperwork begins. Arriving at Hayani first, without that process started, usually means being redirected. Ask specifically about the mental health care application process, because staff deal with it routinely and will tell you what is required.
Why the name misleads
Listings record this facility variously as Hayani Hospital and Hayani Psychiatric Hospital, and some describe it as a district hospital. That inconsistency sends people there expecting general services.
- For general medical care in the Thohoyandou area, a clinic or the district hospital is the destination, not Hayani.
- Sibasa and Thohoyandou are used interchangeably in addresses for this facility, which makes directions inconsistent between sources.
- Confirm what you need before travelling. Distances in Vhembe are substantial and public transport is not quick.
Visiting someone admitted here
- Confirm visiting hours in advance. Mental health facilities usually run tighter and more structured visiting than general hospitals, because ward routine is part of the treatment.
- Ask what may be brought in. Restrictions are common and are there for patient safety rather than to be obstructive.
- Ask who the treating team is and how to reach them. A named contact is worth more than a switchboard for anything ongoing.
- Bring the patient’s identity document and any medicines in their packaging if these were not sent with them.
What it costs
As a public facility, fees follow the Uniform Patient Fee Schedule and are means-tested. Pregnant and breastfeeding women and children under six are treated free of charge, and everyone else is charged on a sliding scale according to income. Bring proof of income where you have it.
Complaints
- Raise it at the hospital and get a written reference number.
- Use the Limpopo health complaints line on 0800 919 191, which is toll free, quoting that reference.
- Then the Health Ombud on 080 911 6472, which investigates the standard of care at any health establishment.
- Concerns about involuntary care specifically should be raised as a mental health care matter, since the Act provides for review of those decisions.
- Conduct by a named practitioner goes to the HPCSA, or the South African Nursing Council for a nurse.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Hayani Hospital?
Limpopo does not publish facility numbers on an official source. Use the provincial department on 015 293 6000, or the health complaints line on 0800 919 191.
What kind of hospital is Hayani?
A psychiatric hospital, at Sibasa near Thohoyandou in Limpopo. For general medical care the district hospital or a clinic is the correct destination.
How do I get a family member admitted?
Start at a clinic or district hospital, not at Hayani. Psychiatric admission runs through an assessment process under the Mental Health Care Act, and that is where it begins.
Where is it?
At Sibasa, Thohoyandou, on the R523, in the Vhembe district of Limpopo. Addresses list it under both Sibasa and Thohoyandou.
Why are the numbers I found online not listed here?
They appear only in third-party listing sites, not on any Limpopo government page. An out-of-date number for a hospital is worse than none.
Routes on this page were read on South African government sources on 24 August 2026. Where a detail has changed, the official source is always the authority.